Compare Questrade vs Rakuten Securities


Online brokers compared for fees, trading platforms, safety and more. See how Questrade stacks up against Rakuten Securities!

Questrade vs Rakuten Securities
overall rating
4.5
3.6
overall pros
  • Solid research tools
  • Great desktop trading platform
  • Superb customer service
  • Low fees
  • Easy and fast account opening
  • Good mobile trading platform
overall cons
  • Slow account opening process for international customers
  • High inactivity fee
  • High withdrawal fee for non-Canadians
  • Limited product portfolio
  • Missing web trading platform
  • Poor customer service
fees
3.2
  • Low stock and ETF fees
  • Low fund fees
  • No withdrawal fee inside Canada
  • Inactivity fee
4.0
  • Low trading fees
  • Low forex fees
  • No inactivity fee
  • High withdrawal fee for international bank transfers and electronic wallets
account opening
3.8
  • Fast
  • Fully digital
  • User-friendly
  • Minimum deposit is higher than $500
  • Complicated for non-Canadians
5.0
  • Fast
  • Fully digital
  • Low minimum deposit
deposit and withdrawal
2.7
  • Free withdrawal
  • No deposit fee
  • User-friendly
  • Few base currencies
  • Credit/Debit card not available
  • Slow withdrawal - over 3 days
  • High fee for wire withdrawals
3.1
  • No deposit fee
  • User-friendly
  • Credit/Debit card not available
  • High withdrawal fee
  • Slow withdrawal - over 3 days
web trading platform
3.3
  • User-friendly
  • Good variety of order types
  • Price alerts
  • No clear fee report available
  • No two-step (safer) login
  • Limited customizability (for charts, workspace)
mobile trading platform
4.3
  • User-friendly
  • Good variety of order types
  • Price alerts
  • No two-step (safer) login
3.8
  • User-friendly
  • Good search function
  • Price alerts
  • Available in several languages
  • No two-step (safer) login
  • No Touch/Face ID login
  • No order confirmation
desktop trading platform
4.3
  • User-friendly
  • Clear fee report
  • Good customizability (for charts, workspace)
  • No two-step (safer) login
3.3
  • Clear fee report
  • Good customizability (for charts, workspace)
  • Price alerts
  • No two-step (safer) login
  • Poor design
markets and products
3.6
  • Stock
  • ETF
  • Forex
  • Fund
  • Bond
  • Options
  • CFD
1.2
  • Forex
  • CFD
research
4.8
  • Good interactive chart
  • Trading ideas
  • Data on asset fundamentals
  • Live streaming data only available for a paid subscription
1.5
  • Trading ideas
  • No fundamental data available
  • No/poor quality news flow
customer service
4.5
  • Phone support
  • Live chat
  • Fast response time
  • No 24/7 support
0.5
  • No 24/7 support
  • Slow support
  • Irrelevant answers
education
3.0
  • Demo account
  • Trading platform tutorial
  • Educational videos
  • Structured educational section missing
1.5
  • Demo account
  • No trading platform tutorial videos
  • No educational videos
  • Majority of clients belong to a top-tier financial authority
  • High level of investor protection
  • CAD 10 million per account additional insurance
  • No negative balance protection
  • Does not hold a banking license
  • Not listed on stock exchange
  • Majority of clients belong to a top-tier financial authority
  • Banking background
  • Parent company is listed on stock exchange
  • No investor protection
  • No negative balance protection
recommended for Traders and investors focusing on the Canadian and US markets Forex traders looking for low fees and for those who prefer the MetaTrader 4 trading platform
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