Compare Questrade vs Rakuten Securities


Online brokers compared for fees, trading platforms, safety and more. See how Questrade stacks up against Rakuten Securities!

Questrade vs Rakuten Securities
overall rating
4.6
4.0
overall pros
  • Low stock and ETF fees
  • Solid research tools
  • Superb customer service
  • No inactivity fee
  • Easy and fast account opening
  • Good mobile trading platform
overall cons
  • Slow account opening for non-Canadians
  • High withdrawal fee for non-Canadians
  • Limited account base currencies
  • Limited product portfolio
  • No web trading platform
  • Poor customer service
fees
3.8
  • Low non-trading fees
  • Low stock and ETF fees / Free stock trading
  • Low fund fees
  • High margin rates
4.5
  • Low forex fees
  • No inactivity fee
  • High withdrawal fee for certain transactions
account opening
3.8
  • Fast
  • Fully digital
  • User-friendly
  • Minimum deposit is higher than $500
  • Complicated for non-Canadians
5.0
  • Fast
  • Fully digital
  • Low minimum deposit
deposit and withdrawal
2.7
  • Free withdrawal
  • No deposit fee
  • User-friendly
  • Slow withdrawal - over 3 days
  • High fee for wire withdrawals
  • Non-Visa debit card not available
3.1
  • No deposit fee
  • User-friendly
  • Credit/Debit card not available
  • High withdrawal fee
  • Slow withdrawal - over 3 days
web trading platform
3.8
  • User-friendly
  • Good variety of order types
  • Price alerts
  • No clear fee report available
  • Limited customizability (for charts, workspace)
mobile trading platform
4.8
  • User-friendly
  • Two-step (safer) login
  • Good variety of order types
3.8
  • User-friendly
  • Good search function
  • Price alerts
  • No two-step (safer) login
  • No Touch/Face ID login
  • No order confirmation
desktop trading platform
4.3
  • User-friendly
  • Good customizability (for charts, workspace)
  • Good variety of order types
  • No clear fee report available
3.4
  • Clear fee report
  • Good customizability (for charts, workspace)
  • Price alerts
  • No two-step (safer) login
  • Poor design
markets and products
4.2
  • Stock
  • ETF
  • Forex
  • Fund
  • Bond
  • Options
  • CFD
1.2
  • Forex
  • CFD
research
4.8
  • Good interactive chart
  • Trading ideas
  • Data on asset fundamentals
  • Live data only available for paid subscription
1.8
  • Trading ideas
  • No fundamental data available
  • No/poor quality news flow
customer service
4.5
  • Phone support
  • Live chat
  • Fast response time
  • No 24/7 support
0.5
  • No 24/7 support
  • Slow support
  • Irrelevant answers
education
4.0
  • Demo account
  • Trading platform tutorial
  • Educational videos
  • Educational section is hard to navigate
2.0
  • Demo account
  • Quality educational texts
  • No trading platform tutorial videos
  • No educational videos
  • Majority of clients belong to a top-tier financial authority
  • High level of investor protection
  • CAD 10 million per account additional insurance
  • No negative balance protection
  • Does not hold a banking license
  • Not listed on stock exchange
  • Majority of clients belong to a top-tier financial authority
  • Banking background
  • Parent company is listed on stock exchange
  • No investor protection
  • No negative balance protection
recommended for Traders and investors focusing on the Canadian and US markets Forex traders looking for low fees and those who prefer the MetaTrader 4 trading platform
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