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Fidelity's service is on par with Merrill Edge's and a comparison of their fees shows that Fidelity's fees are slightly higher than Merrill Edge's.
Account opening takes somewhat more effort at Fidelity compared to Merrill Edge, deposit and withdrawal processes are more seamless at Fidelity, while customer service quality is somewhat lower than Merrill Edge's.
Our experts rated the trading platform of Fidelity as being of the same quality as the platform of Merrill Edge, found that clients have access to more markets and products with Fidelity, while Merrill Edge provides somewhat lower-quality research and education.