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Fidelity's service is on par with FXCM's and a comparison of their fees shows that Fidelity's fees are similar to FXCM's.
Account opening takes about the same effort at Fidelity compared to FXCM, deposit and withdrawal processes are about the same quality at Fidelity, while customer service quality is somewhat lower than FXCM's.
Our experts rated the trading platform of Fidelity as somewhat better than the platform of FXCM, found that clients have access to more markets and products with Fidelity, while FXCM provides just about the same quality of research and education.