City Index vs Questrade compared

City Index
Questrade
75% of retail CFD accounts lose money

City Index

Key score differences
We took 8 criteria of our comparison (fee, account opening, customer service, markets&product, research, trading platform, deposit&withdrawal) and listed the angles with the greatest difference here below.
  • Markets and products score2.3/5.0
  • Deposit and withdrawal score4.5/5.0
  • Account opening score5.0/5.0
Good to know
Recommended for
  • forex 4.06/5
You can't open an account at City Index

Questrade

Key score differences
We took 8 criteria of our comparison (fee, account opening, customer service, markets&product, research, trading platform, deposit&withdrawal) and listed the angles with the greatest difference here below.
  • Markets and products score4.5/5.0
  • Deposit and withdrawal score2.7/5.0
  • Account opening score3.5/5.0
Good to know
Recommended for
  • beginners 4.00/5
  • equity 4.33/5
You can't open an account at Questrade
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Basic data of broker

Overall Score
4.4

Recommended for Forex and CFD traders looking for low forex fees and great research tools

Overall Score
4.5

Recommended for Traders and investors focusing on the Canadian and US markets

Country of origin

UK

Country of origin

Canada

Fees

Fees score
3.6
Fees score
3.4
Fees summary

Low trading and average non-trading fees, high stock CFD fees

Fees summary

Low trading and non-trading fees, low stock and ETF fees

Stock and ETF fees

Forex fees

Fund fees

Bond fees

Options fees

Futures fees

Crypto fees

CFD fees

Non-trading fees

Deposit and withdrawal

Deposit and withdrawal score
4.5
Deposit and withdrawal score
2.7
Number of base currencies

3

Number of base currencies

2

Deposit type

Withdrawal type

Account opening

Account opening score
5.0
Account opening score
3.5
Account opening fully online
Account opening fully online
Minimum deposit
*

$0

*
Minimum deposit
*

$1000

*
Time to open account

1 day

Time to open account

1 day

Required documents

Proof of identity: national ID / passport / driver's license Proof of residency: bank statement / utility bill / credit card statement

Required documents

Proof of identity: national ID / driver's licence plus social insurance number for Canadians / tax identifier number for internationals

Trading platform

Web platform score
4.3
Web platform score
3.8
Mobile platform score
4.3
Mobile platform score
4.8
Desktop platform score
3.0
Desktop platform score
4.3

Markets and products

Markets and products score
2.3
Markets and products score
4.5
Stocks
Stocks
Fractional shares
Fractional shares
ETFs
ETFs
Forex
*
*
Forex
Funds
Funds
Bonds
Bonds
Options
Options
Futures
Futures
Crypto
*
*
Crypto
CFDs
CFDs
CFD disclaimer

Disclaimer: 75% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you can afford to take the high risk of losing your money.

CFD disclaimer

Disclaimer: 74-89% of retail investor accounts lose money when trading CFDs. You should consider whether you can afford to take the high risk of losing your money.

Research, education

Research score
4.3
Research score
4.8
Charting quality

Great

Charting quality

Great

Education score
5.0
Education score
4.0
Demo account
Demo account

Customer service

Customer service score
4.4
Customer service score
5.0
Phone
Phone
Live chat
Live chat
Email
Email
24/7 availability
24/7 availability

Security

Investor protection amount

£85,000 for clients under FCA, no investor protection for other clients

Investor protection amount

CAD 1 million

Banking background
Banking background
Listed on stock exchange
Listed on stock exchange
Foundation date

1983

Foundation date

1999

Country of regulation

UK, Australia, Singapore

Country of regulation

Canada

City Index

For detailed information and hands-on experience, read our review of this broker.

Questrade

For detailed information and hands-on experience, read our review of this broker.

Everything you find on BrokerChooser is based on reliable data and unbiased information. We combine our 10+ years finance experience with readers feedback. Read more about our methodology.

City Index's service is on par with Questrade's and a comparison of their fees shows that City Index's fees are similar to Questrade's.

Account opening takes less effort at City Index compared to Questrade, deposit and withdrawal processes are more seamless at City Index, while customer service quality is somewhat lower than Questrade's.

Our experts rated the trading platform of City Index as somewhat worse than the platform of Questrade, found that clients have access to less markets and products with City Index, while Questrade provides somewhat better research and education.

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