City Index vs Qtrade Direct Investing compared

City Index
Qtrade Direct Investing
75% of retail CFD accounts lose money
Key differences
We took 8 criteria of our comparison (fee, account opening, customer service, markets&product, research, trading platform, deposit&withdrawal) and listed the angles with the greatest difference here below.
  • Customer service score
    4.4
    /5
  • Deposit and withdrawal score
    4.5
    /5
  • Research score
    4.3
    /5
  • Customer service score
    2.3
    /5
  • Deposit and withdrawal score
    3.0
    /5
  • Research score
    3.0
    /5
Recommended for
  • Forex
    4.1
    /5
  • Beginners
    3.3
    /5
You can't open an account in United States
You can't open an account in United States

Basic data of broker

Overall Score
4.4

Recommended for Forex and CFD traders looking for low forex fees and great research tools

Overall Score
4.2

Recommended for Investors, including beginners, who focus on the Canadian and US markets

Country of origin

UK

Country of origin

Canada

Fees

Fees score
3.6
Fees score
3.3
Fees summary

Low trading and average non-trading fees, high stock CFD fees

Fees summary

Low trading and non-trading fees

Stock and ETF fees

Forex fees

Fund fees

Bond fees

Options fees

Futures fees

Crypto fees

CFD fees

Non-trading fees

Deposit and withdrawal

Deposit and withdrawal score
4.5
Deposit and withdrawal score
3.0
Number of base currencies

3

Number of base currencies

2

Deposit type

Withdrawal type

Account opening

Account opening score
5.0
Account opening score
4.2
Account opening fully online
Account opening fully online
Minimum deposit
*

$0

*
Minimum deposit
*

$0

*
Time to open account

1 day

Time to open account

1-3 days

Required documents

Proof of identity: national ID / passport / driver's license Proof of residency: bank statement / utility bill / credit card statement

Required documents

Social Insurance Number, Government ID, Proof of Income, Investment e-Statements

Trading platform

Web platform score
4.3
Web platform score
3.5
Mobile platform score
4.3
Mobile platform score
3.0
Desktop platform score
3.0
Desktop platform score
-

Markets and products

Markets and products score
2.3
Markets and products score
2.9
Stocks
Stocks
Fractional shares
Fractional shares
ETFs
ETFs
Forex
*
*
Forex
Funds
Funds
Bonds
Bonds
Options
Options
Futures
Futures
Crypto
*
*
Crypto
CFDs
CFDs
CFD disclaimer

Disclaimer: 75% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you can afford to take the high risk of losing your money.

Research, education

Research score
4.3
Research score
3.0
Charting quality

Great

Charting quality

Poor

Education score
5.0
Education score
4.0
Demo account
Demo account

Customer service

Customer service score
4.4
Customer service score
2.3
Phone
Phone
Live chat
Live chat
Email
Email
24/7 availability
24/7 availability

Security

Investor protection amount

£85,000 for clients under FCA, no investor protection for other clients

Investor protection amount

CAD 1 million

Banking background
Banking background
Listed on stock exchange
Listed on stock exchange
Foundation date

1983

Foundation date

2000

Country of regulation

UK, Australia, Singapore

Country of regulation

Canada

City Index

For detailed information and hands-on experience, read our review of this broker.

Qtrade Direct Investing

For detailed information and hands-on experience, read our review of this broker.

Everything you find on BrokerChooser is based on reliable data and unbiased information. We combine our 10+ years finance experience with readers feedback. Read more about our methodology.

City Index's service is on par with Qtrade Direct Investing's and a comparison of their fees shows that City Index's fees are similar to Qtrade Direct Investing's.

Account opening takes somewhat less effort at City Index compared to Qtrade Direct Investing, deposit and withdrawal processes are more seamless at City Index, while customer service quality is better than Qtrade Direct Investing's.

Our experts rated the trading platform of City Index as somewhat better than the platform of Qtrade Direct Investing, found that clients have access to slightly less markets and products with City Index, while Qtrade Direct Investing provides less useful research and education.

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