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City Index's service is on par with Pepperstone's and a comparison of their fees shows that City Index's fees are slightly higher than Pepperstone's.
Account opening takes about the same effort at City Index compared to Pepperstone, deposit and withdrawal processes are about the same quality at City Index, while customer service quality is similar to Pepperstone's.
Our experts rated the trading platform of City Index as somewhat better than the platform of Pepperstone, found that clients have access to about the same number of markets and products with City Index, while Pepperstone provides less useful research and education.