XTB Review 2020

XTB has low forex and stock index CFD fees. There is also no withdrawal fee for most transfers. On the other hand, stock CFD fees are high, and XTB also charges an inactivity fee.

How we ranked fees

We ranked XTB's fee levels as low, average or high based on how they compare to those of all reviewed brokers.

To get things rolling, let's go over some lingo related to broker fees. What you need to keep an eye on are trading fees, and non-trading fees.

• Trading fees occur when you trade. These can be commissions, spreads, financing rates and conversion fees.
• Non-trading fees include charges not directly related to trading, like withdrawal fees or inactivity fees.

In the sections below, you will find the most relevant fees of XTB for each asset class. For example, in the case of forex and stock index trading the most important fees are spreads, commissions and financing rates.

We also compared XTB's fees with those of two similar brokers we selected, IG and eToro. This selection is based on objective factors such as products offered, client profile, fee structure, etc. See a more detailed rundown of XTB alternatives.

To have a clear overview of XTB, let's start with the trading fees.

XTB trading fees

XTB trading fees are low when it comes to forex and stock index CFDs.

How you pay fees depends on your account type. In the Standard account, you pay only spreads, while in the Pro account you pay commissions in addition to market spreads, i.e. interbank spreads. We reviewed the Pro account. 

We know it is hard to compare trading fees for CFD brokers. So how did we approach the problem of making their fees clear and comparable? We compare brokers by calculating all the fees of a typical trade for selected products.

We have chosen popular instruments within each asset class:

• Stock index CFDs: SPX and EUSTX50
• Stock CFDs: Apple and Vodafone
• Forex: EURUSD, GBPUSD, AUDUSD, EURCHF and EURGBP

A typical trade means buying a leveraged position, holding it for one week and then selling. For the volume, we chose a $2,000 position for these stock index and stock CFDs and $20,000 for forex transactions. The leverage we used was:

• 20:1 for stock index CFDs
• 5:1 for stock CFDs
• 30:1 for forex

These catch-all benchmark fees include spreads, commissions and financing costs for all brokers. Let's see the verdict for XTB fees.

CFD fees

XTB has low stock index CFD fees, but high stock CFD fees.

XTB charges  €3.5/£3/$4 per lot/contract per trade, plus the spread cost for stock index CFDs.

Stock and ETF CFD fees are charged as a volume-based fee, but a minimum fee applies.

In addition, XTB deducts a fee from dividend payments. For example, 30% is deducted from US stock dividends.

Forex fees

XTB forex fees are low.

XTB charges €3.5/£3/$4 per lot per trade, plus the spread cost in the case of forex trading.

Real stock and ETF fees

XTB provides real stocks and ETFs only for EU customers onboarded under XTB's Polish entity.

Stock and ETF fees are average in comparison with similar brokers; not as competitive as eToro's zero fees, but a bit better than IG's fees.

Stock and ETF fees are charged as a volume-based fee, but a minimum fee applies.

XTB charges a 0.5% conversion fee whenever you trade an asset in a currency other than your account base currency.

Non-trading fees

XTB has average non-trading fees. There is no account fee, no deposit fee for bank transfers or credit/debit card deposits, and no withdrawal fee for withdrawals above $100.

If you use electronic wallets, a 2% fee is charged. XTB charges a $20 fee for withdrawals below $100. In addition, there is a €10 monthly fee after one year of inactivity.

XTB's account opening process is hassle-free, straightforward and fully digital. Your account will be ready for trading on the same day.

Can you open an account?

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79% of retail CFD accounts lose money

XTB accepts customers from all over Europe and from most countries around the world.

What is the minimum deposit at XTB?

XTB has no minimum deposit for individual accounts. On the other hand, corporate accounts require a relatively high £15,000 minimum deposit.

Account Types

There are two account types at XTB, each with different fee structures:

• Standard account: wider spreads, but no commission
• Pro account: tighter spreads, but there is a commission

We tested the Pro account. Some pages on XTB’s website contain information about Basic accounts, but this is a legacy account type you can't open anymore.

If you open an account outside Europe, you can also open an Islamic account in addition to the above-mentioned account types. This account type is compliant with Islamic law and doesn't charge swap fees.

A corporate account is also available.

How to open your account

XTB's account opening process is fully digital, fast and straightforward. Filling out the forms and submitting all the documents takes around 30 minutes. Once you're done, your account will be verified within a day.

The 5 steps of XTB account opening:

1. Enter your email address and country of residency.
2. Add some personal information, like your date of birth and address.
3. Select the trading platform, account type and account base currency.
4. Answer questions about your employment status, financial status and trading experience.
5. Activate your account by verifying your identity and residency.

Some European clients can verify their identity via video, which is a great feature.

If video verification is not possible, you must upload a photo or scanned copy of your photo ID, passport or driver's license. Utility bills and bank statements are accepted as proof of residency.

XTB deposits and withdrawals are fast, mostly free, and can be done via several channels.

Account base currencies

XTB's account base currency selection includes USD, EUR and GBP. Besides these major currencies, HUF and PLN accounts are also available.

This selection of account base currencies is average compared to similar brokers.

Why does this matter? For two reasons. If you fund your account in the same currency as your bank account or you trade assets in the same currency as your account base currency, you don't have to pay a conversion fee.

A convenient way to save on currency conversion fees is opening a multi-currency bank account at a digital bank. Digital banks offer bank accounts in several currencies with great currency exchange rates as well as free or cheap international bank transfers. Opening an account only takes a few minutes on your phone.

Compare digital banks

Deposit fees and options

XTB charges no deposit fees. Electronic wallets such as Paypal or Skrill charge 2% of the deposited amount, which is quite high.

Besides bank transfer and credit/debit cards, many electronic wallets are also accepted for deposits.

• Paypal
• Paysafe (formerly Skrill)
• Neteller
• Paydoo
• PayU
• SafetyPay
• ECOMMPAY
• BlueCash
• Blik
• Sofort

Your country of residency determines which electronic wallets are available for you. For example, deposit via Sofort is available only for German customers.

A bank transfer can take several business days, while payment with credit/debit cards and electronic wallets is instant. You can only deposit money from sources that are in your name.

XTB withdrawal fees and options

XTB charges no withdrawal fees if the amount is above $100. The only way to withdraw money is by bank transfer. 

If you withdraw an amount below the threshold, XTB charges a high fee.

How long does it take to withdraw money from XTB? Bank transfer withdrawal took 1 business day. If you initiate the withdrawal before 1 p.m., it will arrive on the same day, otherwise it arrives on the next working day.

You can only withdraw money to accounts in your name.

How do you withdraw money from XTB?

• Log in to the trading platform.
• On the bottom right, click 'Deposit and withdraw funds.'
• Enter your bank account details and the amount you wish to withdraw.
• Initiate the withdrawal.

Compare to other brokers

XTB's xStation 5 platform is user-friendly, can be customized and has a good search function. On the other hand, two-step login is not available.

You can choose between two trading platforms:

• xStation 5, XTB's own trading platform
• MetaTrader 4, a third-party tool

In this XTB review, we tested the xStation 5. This trading platform is available in many languages: 

Look and feel

At first glance, xStation 5 might appear like a platform designed for professional users, but as you start to use it, you will find it well-designed and user-friendly, even if you are a beginner.

You can easily customize the web trading platform.

Login and security

Only one-step login is available. Two-step login would be more secure.

Search functions

XTB's search function is great. There are different ways you can search for an asset by clicking ‘Market Watch':

• Type the name of the product in the search bar.

• Browse by various categories and product types. For example, if you want to trade a US stock CFD, just click on the stock type and select the US.

Placing orders

You can use the following order types:

• Market
• Limit 
• Stop
• Trailing stop 

If you are not familiar with the basic order types, read this overview.

There is also one order time limit you can use: Good 'til Time (GTT).

A useful feature of the platform is the trader calculator, which helps you calculate the margin, the commission and other important parameters for each trade. 

Alerts and notifications

We liked the ease of setting alerts and notifications. You can set up email, SMS and push notifications for important events such as margin calls, deposits and withdrawals, your closed/open positions, and other features.

Portfolio and fee reports

The platform has clear portfolio and fee reports, including the profit/loss of your positions. You can find them under the 'History' tab. Daily email reports are also available.

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79% of retail CFD accounts lose money

The XTB mobile platform has a good search function and a modern design. On the other hand, there is no two-step authentication.

Both xStation 5 (XTB's own platform) and MetaTrader 4 have mobile platforms on iOS and Android. You can also use an Apple Watch. Similarly to the web trading platform, we tested xStation's mobile application, using an Android device.

The mobile trading platform is available in the same languages as the web trading platform.

Look and feel

XTB's mobile trading platform is user-friendly and well-designed. You can easily find every important feature.

Login and security

The application provides only one-step login. Two-step login would be more secure.

At the same time, you can set fingerprint authentication on compatible devices. This is a great and convenient feature.

Search functions

xStation's search function is great. You can type the name of the product in the search bar or just browse the different categories.

Placing orders

You can use the same order types as on the web trading platform:

• Market
• Limit
• Stop
• Trailing stop

There is also one order time limit you can use: Good 'til Time (GTT).

Alerts and notifications

You can set many different types of alerts and notifications, including price alerts or notifications about important market news.

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79% of retail CFD accounts lose money

XTB's xStation 5 platform has a desktop version as well. In both functionality and design, it's exactly the same as the web trading platform.

xStation 5's desktop version is the same as its web equivalent version.

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79% of retail CFD accounts lose money

XTB's default product selection includes only CFDs, forex and crypto. Some European clients can also trade real stocks and ETFs. Popular asset classes like bonds, mutual funds, options and futures are not available.

XTB is primarily a CFD and forex broker. To learn more about CFDs, read our CFD trading tips.

Disclaimer: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 79% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

XTB's CFD selection is on the whole similar to eToro's but not nearly as competitive as IG's.

You can't change the default leverage level of the products. This is a drawback, as we believe this is an important factor you should be able to control.

Changing the leverage manually is a very useful feature when you want to lower the risk of your trade. Be careful with forex and CFD trading, as the preset leverage levels may be too high.

Real stocks and ETFs

Trading real stocks and ETFs is available for European clients, except in the UK, Cyprus, Hungary and Italy. The stock product selection is great, though the number of ETFs is low.

XTB's research tools are user-friendly and helpful, including a news flow with some trading ideas. However, detailed fundamental data is not available.

XTB's research tools come from two sources:

• The xStation 5 trading platform.
• The 'Market Analysis' section of the XTB website.

Research tools are available in many languages, such as English, Arabic or Chinese. However, when we set the platform's language to English, we still got the news commentary in our own language.

Trading ideas

XTB provides a few trading ideas, which can be found in the news flow. These trading ideas are usually short-term and based on technical tools.

However, these trading ideas are not well structured. For example, when you search for trading ideas about a specific asset, you get a lot of search results and it's not easy to find the right one.

Fundamental data

You can only find limited fundamental data, such as the P/E ratio or the debt-to-equity ratio. However, you can't access financial statements or operational metrics.

Charting

XTB has good charting tools. It is easy to edit and save charts. You can use 35 technical indicators, which is about average when compared to other brokers.

News feed

News is provided by XTB's own research team, which was voted 'Best EMEA FX Forecaster' by Bloomberg in Q2 and Q3 2018. The news flow is a mix of recommendations; data releases from the economic calendar; live "Traders Talks"; and brief messages about current market developments.

In the economic calendar, you can see upcoming events. When you select an event, you can read a short summary and check historical data.

Other research tools you will enjoy

The 'Market sentiment' feature shows the percentage of long and short positions among clients for each asset. Another tool, the 'Heatmap', visualizes winners and losers.

The 'Stocks scanner' uses 15 factors to filter stocks you may want to trade, including market capitalization, P/E, beta and debt-to-equity ratio.

Another useful tool is the 'ETF scanner'. This is very similar to the stock scanner, offering 10 filters such as cumulative return or the total value of assets. When we tested this tool, only three ETFs were visible and the filters we tried to change were not always working.

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79% of retail CFD accounts lose money

XTB's phone and live chat support are reliable, fast, and available in many languages. On the down side, customer service is available only 24/5 for European clients.

You can contact XTB via:

• Live chat
• Phone
• Email

You can reach customer service in many languages, including some minor ones like Hungarian or Romanian.

XTB's live chat works well. We tested it in multiple languages in several countries. Responses were fast and we got useful answers.

We had a great experience when we tested XTB's phone support. They answered the phone instantly and we got relevant answers.

When we contacted XTB via email, asking for some help, we got a call back in a couple of hours. Customer Service answered our question sent via email, and could also answer all additional questions asked during the call. 

Clients outside Europe can reach XTB's customer support 24/7. For European clients, however, customer service is only available 24/5.

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79% of retail CFD accounts lose money

XTB has a well-organized and clear education section, offering written and video materials, along with trading platform tutorials.

XTB's education materials are varied and of high quality, including:

• Demo account
• Platform tutorial videos
• General educational videos
• Webinars
• Quality ebooks and educational articles

We liked the structure of educational texts, as they are grouped based on the user's trading experience as well as by subject. The texts are high quality, understandable and logically structured. At the end of each lesson, you can fill out a quiz. This is a great feature that is not usually offered by other brokers. 

In April 2019, XTB held a unique educational event called Global Online Trading Masterclass. The event was live-streamed and participants could listen to classes by many trading experts.

You can also watch educational and trading platform videos embedded into the texts on the website. XTB occasionally offers live webinars as well.

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79% of retail CFD accounts lose money

XTB is regulated by several financial authorities globally, including the top-tier FCA. It is listed on a stock exchange and discloses its financial statements regularly, but it has no banking license.

XTB is based in London and in Warsaw. It is a global broker established in 2002, serving clients around the world, and has offices in more than 10 countries. 

Is XTB regulated?

It is regulated by several financial authorities:

• the UK's Financial Conduct Authority (FCA)
• the Cyprus Securities and Exchange Commission (CySEC)
• the Polish Financial Supervision Authority (KNF)
• the National Securities Market Commission (CNMV) of Spain
• the International Financial Services Commission of Belize (IFSC).

Is XTB safe?

To be certain, we highly advise that you check two facts:

• how you are protected if something goes wrong
• what the background of the broker is

How you are protected

XTB operates via five different legal entities globally. This is important for you because the investor protection amount and the identity of the regulator differs from entity to entity. 

Here’s a handy summary table for easy comparison:

*The investor protection amount is 100% up to €3,000, 90% up to €22,000, for total max. compensation of €20,100

XTB provides negative balance protection for forex spot and CFD trading, but only for retail clients from the European Union. Professional and non-EU clients are not covered by any negative balance protection.

Background

XTB was established in 2002. The longer track record a broker has, the more proof we have that it has successfully survived previous financial crises.

XTB is listed on the Warsaw Stock Exchange, which is a big plus for safety as XTB releases its financial statements regularly and transparently.

Being listed on a stock exchange, being regulated by financial authorities and providing financial statements are all great signs for XTB's safety.

Find your safe broker

XTB is a great CFD and forex broker. It is regulated by several financial authorities globally, including the UK's FCA. The company is listed on the Warsaw Stock Exchange.

On the plus side, its forex and stock index CFD fees are low, and the deposit and withdrawal process is fast and mostly free. We also liked the seamless and hassle-free account opening process.

XTB has some drawbacks, though. Stock CFD fees are high. The product range is mainly limited to FX and CFDs, although real stock and ETF trading is available in some European countries. Fundamental data offered by XTB covers only a few basics such as P/E.

We recommend XTB for clients who prefer forex or CFD trading, and also want to enjoy great deposit and withdrawal options along with fast account opening. Feel free to test it using a demo account.

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79% of retail CFD accounts lose money