tastyworks customer service options and quality

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tastyworks' customer support is great; you can reach them via email, phone and live chat, and they provide relevant answers.

Pros

Cons

• Phone support

• None

• Fast response time

 

• Relevant answers

 

You can contact tastyworks via:

  • telephone
  • email
  • live chat

If you have a general question, the chatbot might also be useful.

We tested all available customer service channels and this is what we found. 

tastyworks' phone support was fast and we got relevant answers. The only downside is that they are available only on weekdays from 7am to 5pm (GMT-6).

Via email, we got relevant answers within minutes after sending our questions. tastyworks' email support is available 24/5.

Similarly to e-mail, the live chat service was also hepful, we got relevant answers within minutes. 

Overall, our takeaway was that the tastyworks customer support is excellent. 

tastyworks review - Customer Service

tastyworks customer service quality

 

We define the quality of a broker's customer service based on its response speed (e.g. if they answer the phone within a few minutes, it counts as quick), and the relevance of the response provided (i.e. whether they give straightforward answers to questions without further need for clarification).

Response speed at tastyworks

Live chat

You’re in good hands. tastyworks’s live chat responds quite fast, someone's usually there to help you within a minute.

Phone

On the phone, tastyworks is real quick. They’re at your disposal within a minute, so prepare your questions in advance.

Email

No worries! tastyworks will answer your email in a short time, usually within a day.

Response relevance at tastyworks

Live chat

You’ll find what you need. tastyworks’s live chat provides clear and detailed information to any questions you may have.

Phone

On the phone, tastyworks provides all the necessary information in an easily comprehensible way, paying attention to your concerns and giving the right answers.

Email

You’re in the right place for further information. Via email, tastyworks provides you with all the necessary answers to your questions, getting back to you with a detailed and clear summary.

 

tastyworks customer service vs. similar brokers
  tastyworks ChoiceTrade TradeStation
Summary tastyworks is a US options and stockbroker. It is overseen by FINRA, a top-tier regulatory body. ChoiceTrade is a US stockbroker, regulated by top-tier US authorities the SEC and FINRA. It is not listed on a stock exchange and does not have a banking backgorund. TradeStation is a US stockbroker regulated by FINRA, a top-tier US regulatory body.
How fast was customer support when we tried? Fast Fast OK
Quality of Customer service answers Good Good Okayish
Live chat available Yes No Yes
Phone available Yes Yes Yes
Email available Yes Yes Yes
24/7 availability Yes No No

-> Back to tastyworks review for 2022

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Author of this article

Dan Sallai

Author of this article

My goal is to help people find our resourceful content when they need the most. I combine my 10+ years online marketing experience with the team's finance knowledge to reach that every day. On the side I'm paying bowling, tennis and enjoy spending great time with my children.
My goal is to help people find our resourceful content when they need the most. I combine my 10+ years online marketing experience with the team's finance knowledge to reach that every day. On the side I'm paying bowling, tennis and enjoy spending great time with my children.

Everything you find on BrokerChooser is based on reliable data and unbiased information. We combine our 10+ years finance experience with readers feedback. Read more about our methodology

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