tastytrade' customer support is great; you can reach them via email, phone and live chat, and they provide relevant answers.
• Phone support
• Fast response time
• Relevant answers
You can contact tastytrade via:
- live chat
If you have a general question, the chatbot might also be useful.
We tested all available customer service channels and this is what we found.
tastytrade' phone support was fast and we got relevant answers. The only downside is that they are available only on weekdays from 7am to 5pm (GMT-6).
Via email, we got relevant answers within minutes after sending our questions. tastytrade' email support is available 24/5.
Similarly to e-mail, the live chat service was also hepful, we got relevant answers within minutes.
Overall, our takeaway was that the tastytrade customer support is excellent.
tastytrade customer service quality
We define the quality of a broker's customer service based on its response speed (e.g. if they answer the phone within a few minutes, it counts as quick), and the relevance of the response provided (i.e. whether they give straightforward answers to questions without further need for clarification).
Response speed at tastytrade
You’re in good hands. tastytrade’s live chat responds quite fast, someone's usually there to help you within a minute.
On the phone, tastytrade is real quick. They’re at your disposal within a minute, so prepare your questions in advance.
No worries! tastytrade will answer your email in a short time, usually within a day.
Response relevance at tastytrade
You’ll find what you need. tastytrade’s live chat provides clear and detailed information to any questions you may have.
On the phone, tastytrade provides all the necessary information in an easily comprehensible way, paying attention to your concerns and giving the right answers.
You’re in the right place for further information. Via email, tastytrade provides you with all the necessary answers to your questions, getting back to you with a detailed and clear summary.
|Summary||tastytrade is a US options and stockbroker. It is overseen by FINRA, a top-tier regulatory body.||ChoiceTrade is a US stockbroker, regulated by top-tier US authorities the SEC and FINRA. It is not listed on a stock exchange and does not have a banking backgorund.||TradeStation is a US stockbroker regulated by FINRA, a top-tier US regulatory body.|
|How fast was customer support when we tried?||Fast||Fast||OK|
|Quality of Customer service answers||Good||Good||Okayish|
|Live chat available||Yes||No||Yes|
-> Back to tastytrade review for 2022
- About tastytrade
- Trading stocks on tastytrade
- Options trading on tastytrade
- Crypto trading on tastytrade
- Futures trading on tastytrade
- tastytrade margin minimums
- How to withdraw money on tastytrade
- tastytrade fees
- How to open a tastytrade account
- tastytrade trading platforms
- tastytrade minimum deposit
- tastytrade customer service
- Is tastytrade legit and safe?
- tastytrade app
- tastytrade alternatives