tastytrade customer service options and quality

tastytrade' customer support is great; you can reach them via email, phone and live chat, and they provide relevant answers.

Pros	Cons
• Phone support	• None
• Fast response time
• Relevant answers

You can contact tastytrade via:

telephone
email
live chat

If you have a general question, the chatbot might also be useful.

We tested all available customer service channels and this is what we found.

tastytrade' phone support was fast and we got relevant answers. The only downside is that they are available only on weekdays from 7am to 5pm (GMT-6).

Via email, we got relevant answers within minutes after sending our questions. tastytrade' email support is available 24/5.

Similarly to e-mail, the live chat service was also hepful, we got relevant answers within minutes.

Overall, our takeaway was that the tastytrade customer support is excellent.

Visit tastytrade

tastytrade customer service quality

We define the quality of a broker's customer service based on its response speed (e.g. if they answer the phone within a few minutes, it counts as quick), and the relevance of the response provided (i.e. whether they give straightforward answers to questions without further need for clarification).

Response speed at tastytrade

Live chat

You’re in good hands. tastytrade’s live chat responds quite fast, someone's usually there to help you within a minute.

Phone

On the phone, tastytrade is real quick. They’re at your disposal within a minute, so prepare your questions in advance.

Email

No worries! tastytrade will answer your email in a short time, usually within a day.

Response relevance at tastytrade

Live chat

You’ll find what you need. tastytrade’s live chat provides clear and detailed information to any questions you may have.

Phone

On the phone, tastytrade provides all the necessary information in an easily comprehensible way, paying attention to your concerns and giving the right answers.

Email

You’re in the right place for further information. Via email, tastytrade provides you with all the necessary answers to your questions, getting back to you with a detailed and clear summary.

tastytrade customer service vs. similar brokers
	tastytrade	ChoiceTrade	TradeStation
Summary	tastytrade is a US options and stockbroker. It is overseen by FINRA, a top-tier regulatory body.	ChoiceTrade is a US stockbroker, regulated by top-tier US authorities the SEC and FINRA. It is not listed on a stock exchange and does not have a banking backgorund.	TradeStation is a US stockbroker regulated by FINRA, a top-tier US regulatory body.
How fast was customer support when we tried?	Fast	Fast	OK
Quality of Customer service answers	Good	Good	Okayish
Live chat available	Yes	No	Yes
Phone available	Yes	Yes	Yes
Email available	Yes	Yes	Yes
24/7 availability	Yes	No	No