Swissquote Review 2020

Swissquote charges no inactivity fee and you can trade an impressive selection of funds for favorable fees. On the other hand, trading fees are generally high, including stocks and ETFs fees, and there is a fee for withdrawing your money.

We ranked Swissquote's fee levels as low, average or high based on how they compare to those of all reviewed brokers.

First, let's go oveir some basic terms related to broker fees. What you need to keep an eye on are trading fees and non-trading fees.

• Trading fees occur when you trade. These can be commissions, spreads, financing rates and conversion fees.
• Non-trading fees include charges not directly related to trading, like withdrawal fees or inactivity fees.

In the sections below, you will find the most relevant fees of Swissquote for each asset class. For example, in the case of stock investments the most important fees are commissions.

We also compared Swissquote's fees with those of two similar brokers we selected, Saxo Bank and Degiro. This selection is based on objective factors such as products offered, client profile, fee structure, etc. See a more detailed rundown of Swissquote alternatives.

To have a clear overview of Swissquote, let's start with the trading fees.

Swissquote trading fees

Swissquote's trading fees are high. We recommend Swissquote if you want high-quality service and are willing to pay a higher price for it. If you prefer lower costs, there are discount brokers out there that are likely better options for you.

Swissquote's fee calculation is transparent. As a default, the pricing structure is volume-based, which means the higher the volume, the lower fees you pay. You can, however, change the pricing structure to a fixed-rate plan, where you can pre-purchase a set amount of trades for a flat price. In this review, we calculated using the volume-based fee structure.

Stock fees and ETF fees

Swissquote has high stock and ETF commissions. Prices are far higher than the average fees of some competitor brokers in the same league and significantly higher than discount brokers' commissions.

The stock trading fee calculation is volume-based and transparent. Let's have a quick overview of trading fee terms for the available stock exchanges: 

If you prefer stock trading on margin, you should check Swissquote's margin rates.

Trading on margin basically means that you borrow money from your broker and can purchase more shares than you could with just the available cash in your account. You have to pay interest on this borrowed money – the interest rate is called the margin rate. It can account for a significant portion of your trading costs.

Swissquote margin rates are average overall, but higher than at the competitors in our comparison. The margin rates vary based on the base currency of your margin account.

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Forex fees

Swissquote's forex fees are low.

To have a clear picture of forex fees, we calculated a forex benchmark fee for major currency pairs. This catch-all benchmark includes commissions, spreads and financing costs for all brokers.

Both Swissquote Forex (UK) and Swissquote (CH) have spread on trading. 

Fund fees

Swissquote's fund fees are low. Mutual fund fees differ by fund provider.

We calculated the fees for the most popular mutual fund providers, such as  BlackRock and Fidelity.

Swissquote charges $9 per trade for 'Premium' funds, i.e. funds issued by prominent fund providers like BlackRock.

For other mutual funds, fees vary. For example, you can trade some Swiss funds for free.

Bond fees

Swissquote has generally high bond fees.

Swissquote charges a minimum fee as well as a percentage fee, which is quite high. 

Options fees 

Swissquote options fees are high. We calculated the fees for stock index options.

Swissquote options fees are volume-based, i.e. based on the number of contracts you trade with. 

*You can trade options only via phone.

Futures fees

Swissquote's futures fees are high. We calculated the fees for stock index futures.

Swissquote futures fees are volume-based, i.e. based on the number of contracts you trade with.

*You can trade futures only via phone.

CFD fees

Swissquote has low CFD trading fees.

To have a clear understanding of CFD fees, we calculated a CFD benchmark fee for the selected products. This catch-all benchmark includes commissions, spreads and financing costs for all brokers.

CFD trading fees are built into spreads. We calculated with 20:1 leverage for stock index CFDs and 5:1 leverage for single stock CFDs.

Crypto fees

Swissquote provides cryptocurrencies for trading. There is a bid-ask spread, plus a commission, which is:

• 1% for trade volume of up to CHF 10,000
• 0.75% for trade volume between CHF 10,000–50,000
• 0.50% above CHF 50,000 

Robo-advisor

Swissquote provides a robo-advisory service. Fees vary depending on the amount of money you invest.

Swissquote's robo-advisory fees are high – just to give a benchmark, ETFMatic, a European robo-advisor, charges around 0.6% annually.

Non-trading fees

Swissquote has average non-trading fees.

There is no inactivity fee or account maintenance fee. Depositing money is also free via bank transfer, but credit/debit card transfers are charged with a 2.2-2.5% fee. Swissquote (CH) charges a withdrawal fee, whereas Swissquote Forex (UK) does not.

There is also a high custody fee, which is charged after the securities you hold. The fee is 0.025% quarterly, with a CHF 15 minimum and CHF 50 maximum.

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Swissquote offers a fully digital account opening process, although we encountered wait times. There is no minimum deposit for trading accounts, but a high minimum for forex and robo-advisory accounts.

Can you open an account?

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Swissquote is a global stockbroker. Swissquote Forex (UK) serves residents from around 150 countries, while Swissquote (CH) serves some 120 countries. These include all European and most major non-European countries, like Australia, Hong Kong, etc.

You can't open an account at Swissquote Forex (UK) if you are from the US or Japan, and there are some smaller countries where the services of Swissquote (CH) are not available.

What is the minimum deposit at Swissquote?

There is no minimum deposit for trading accounts at Swissquote (CH). Forex accounts require a minimum of between $1,000 and $50,000, depending on the forex account you choose, while robo-advisory accounts require a minimum of EUR/GBP/USD 5,000.

At Swissquote Forex (UK), there are various account types (available in in EUR, USD, GBP and CHF), with different minimum deposit requirements.

• Standard account - 1,000 minimum
• Premium account - 10,000 minimum
• Prime account - 5,000 minimum
• Elite account - 10,000 minimum

Account types

Swissquote (CH) offers three account types that differ in the required minimum deposit, the products you can trade with and the available trading platforms:

*There are four types of forex accounts, which differ in pricing and minimum deposit.

• Standard - $1,000 minimum deposit, spreads from 1.7 pip, no commission
• Premium - $10,000 minimum deposit, spreads from 1.4 pip, no commission
• Prime - $50,000 minimum deposit, spreads from 1.1 pip, no commission
• Professional - custom spreads; you have to contact Swissquote to apply for this account

At the London-based Swissquote Ltd you can choose from three account types, which differ in their pricing structure, minimum deposit, and maximum leverage:

*To qualify for the professional account, you have to satisfy these three criteria: 

• Trade with derivatives, like CFD or forex, in significant size and on average 10 times per quarter over the last four quarters.
• Have a portfolio of at least €500,000.
• You had to work in the financial sector for at least one year.

How to open your account

The Swissquote account opening process was OK: the online registration was easy and straightforward, but the video identification can be inconvenient.

To open your account at Swissquote, you have to go through the following steps:

1. Add your personal information, like name and date of birth.
2. Add a few details about your background, like your occupation and country of tax residence.
3. Answer a few questions about your financial experience and knowledge.
4. Review your application and submit it.
5. Identify yourself either through video identification or by mailing your identity documents.

Video identification is available both for the Swiss and UK entities, but the waiting time was long: we had to wait more than 5 minutes until the operator connected.

Depositing at Swissquote is quick with credit/debit card and can be done in several base currencies. On the negative side, you can only withdraw money via bank transfer, and the Swiss entity charges fees.

Account base currencies

Swissquote CH provides a wide range of account base currencies, while Swissquote UK has an average number of available currencies.

You can see that only Saxo Bank has a wider account base currency selection among the selected competitors.

Why does this matter? For two reasons. If you fund your trading account in the same currency as your bank account or you trade assets in the same currency as your trading account base currency, you don't have to pay a conversion fee.

A convenient way to save on currency conversion fees is by opening a multi-currency bank account at a digital bank.

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Deposit fees and options

Swissquote (CH) charges no deposit fees for bank transfers. For credit and debit card transfers, deposit fees are between 2.2% and 2.5%, depending on your residency.

Swissquote Forex (UK) does not charge a fee for depositing funds.

A bank transfer can take several business days, while payment with a credit/debit card is nearly instant. It took 1 hour for us when we tested it.

You can only deposit money from accounts that are in your name.

Swissquote withdrawal fees and options

Swissquote withdrawal fees depend on where you trade, which country you transfer to and the currency of the transaction. Withdrawals at Swissquote Forex (UK) are free of charge, while Swissquote (CH) charges €2 for euro withdrawals and $10 for US dollar withdrawals. 

*SEPA (Single Euro Payment Area) countries include all of the EU and EFTA countries. 

Both the UK and the Swiss entity's clients can only use bank transfers for withdrawal.

How long does it take to withdraw money from Swissquote? Swissquote says that it will send your withdrawal on the same day. We tested it and it took 1 day.

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The Swissquote (CH) eTrading platform has a lot of functions, so many that sometimes it can get complicated. Customizability is good and there is a clear overview of trading fees, but it's easy to get lost on the platform.

Swissquote provides several trading platforms, and it can be difficult to decide which one to choose. 

If you are trading stocks, the eTrading platform is the one for you.

If you are trading with forex you can choose MetaTrader 4, MetaTrader 5 or Swissquote's own platform, Advanced Trader. Advanced Trader is a seperate client that can only be used for forex trading.

In this review, we concentrate on Swissquote's eTrading platform. Swissquote's trading platform is available in multiple languages.

Look and feel

Swissquote's eTrading web platform design is average and functional. It feels clean but a bit outdated; functions are clear, while navigating among sections could be a bit better.

In some cases the platform is too Swiss-focused. For example, the Swiss stock market is at the top of the menu, above US and Europe. It can also be difficult to find how to go back to the previous menu. In many cases, you log out from the platform when you navigate between sections and need to log in again. This was quite annoying. 

The platform can be customized to your preferences.

Login and security

The default at Swissquote is a simple login, but you can set a more secure authentication with a physical code card or through mobile authentication. Read more about Swissquote's 2-step identification here.

Search functions

The search function is good. Depending on the asset categories, you can set plenty of advanced filter parameters, such as rating, sector, risk, analyst recommendation, market cap, etc. 

On the other hand, the search results are not always satisfactory. Swiss assets are always overrepresented in the results and often not the most important assets are at the top of the list. We also encountered timeouts on various occasions while waiting for search results.

Placing orders

The order panel is simple, with only five order types:

• Limit
• Market
• Stop
• Stop limit
• OCO (One-cancels-the-other)

The order term can only be set by date. In the case of some exchanges (e.g. SIX, the Swiss exchange) there are some additional order type and term options, like Fill or Kill, Immediate or Cancel.

To get a better understanding of these terms, read this overview of order types.

Alerts and notifications

You can set up price alerts and make a watchlist. With news alerts you can have a custom alert box filled with news of your choice. You also get notifications when your trades are executed. In addition to the alert section in the trading platform, you can opt in for email notifications as well.

Portfolio and fee reports

It is simple to check your portfolio. Trading fees are easy to see on the order panel before submission, but it is relatively hard to get a clear report on all the fees you paid. For example, you need to wait 30 minutes to have your asset statement compiled.

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Swissquote's eTrading has a user-friendly and well-designed mobile trading platform. The search function is simple, although sometimes the results are organized a bit strangely, similarly to the web platform.

Swissquote provides mobile trading platforms for all of its web trading platforms:

• eTrading
• MetaTrader 4
• MetaTrader 5
• Advanced Trader

These are all available for iOS and Android. In this review, we tested eTrading on iOS.

The platform is available in English, French, German and Italian, but the app language depends on your phone's language setting.

Look and feel

The Swissquote mobile trading platform looks modern and is easy to use, but sometimes you have to go deep to find all the functionalities. We liked that if you rotate your phone horizontally, you can see a more detailed view of some lists and charts.

Login and security

Swissquote provides only a one-step login, but if you turn on Level 3 security, it prompts you to set a separate secure PIN. For logins, you can also use external password management apps like 1Password.

After logging in, you can set biometric authentication, which is a convenient feature.

Search functions

The search function is quite simple and lacks the advanced filters available on the web platform. You can only set asset type classes. The results are sometimes overweighted toward Swiss assets, similarly to the eTrading web platform.

Placing orders

You can use the following order types:

• Market
• Limit
• Stop
• Stop limit

The only order time limit you can use is Good 'til Date (GTD).

In case of some exchanges (e.g. SIX) there are some additional order type and term options.

Alerts and notifications

You can set price, news and order confirmation alerts and notifications on the mobile platform.

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Swissquote's desktop trading platform is provided by MetaTrader. It is highly customizable, has a clear fee report and you can set price alerts. On the other hand, it lacks a two-step login and the design is outdated.

There is no dedicated desktop trading platform for trading stocks, ETFs, bonds or mutual funds. If you would like to trade forex/CFDs, you can choose from the following three trading platforms: MetaTrader 4, MetaTrader 5 and Advanced Trader. In this review, we tested MetaTrader 4 due to its high popularity.

MetaTrader 4 is available in an exceptionally large number of languages:

Look and feel

Swissquote's desktop trading platform has great customizability. It is easy to change the size and the position of the tabs.

However, the platform feels outdated and some features are hard to find. For example, it took some time until we found how to add an asset to the watchlist.

Login and security

Swissquote provides only a one-step login. A two-step authentication would be more secure.

Search functions

The search functions are OK. You can find the assets in categories. However, categorization is a bit confusing as there are several forex categories. We also missed the usual search function when you can type in the asset names manually.

Placing orders

Here, you will not find very sophisticated orders like one-cancels-the-other. The following order types are available:

• Market
• Limit
• Stop

If you are not familiar with the various order types, read this overview.

There are also order time limits you can use:

• Good 'til canceled (GTC)
• Good 'til time (GTT)

Alerts and notifications

You can set alerts and notifications in the form of email, push notifications to mobile, or notification to the desktop platform. 

To set email or mobile notifications, you have to add your email address and your mobile MetaQuotes ID (it can be found in the MT4 app's settings). You can add them if you go to 'Tools' and then 'Options'.

Portfolio and fee reports

Swissquote has clear portfolio and fee reports. It is easy to find your profit-loss balance and the commissions you paid. These reports can be found on the 'Account History' tab. Nevertheless, we didn't find a way to download them.

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At Swissquote (CH) you can access many markets and trade with a lot of different product types. At Swissquote Forex (UK) you can trade only forex and some CFDs.

Swissquote (CH) offers many different products, with almost everything available, from stocks to options. Swissquote also has a wide selection of available markets and an exceptionally broad range of mutual funds. The selection of bonds, options and futures is OK.

Stocks and ETFs

Swissquote offers access to 60 stock exchanges worldwide. This is a really wide selection of markets, better than Saxo's or Degiro's, although not as expansive as Interactive Broker's 78. Swissquote also offers US penny stocks.

You can trade with a decent number of ETFs, though not as many as its main competitors offer.

Forex

Swissquote Forex (UK) provides 80 currency pairs. This is a high number, although not as high as at Saxo Bank. 

Funds

There is a very wide range of funds available at Swissquote, with around 13,000 mutual funds from some 340 fund service providers.

Bonds

Swissquote's selection of bonds is great too. It is wider than Saxo's or Degiro's, but smaller than Interactive Brokers's.

Options

The number of available options markets is OK but less than what is offered by Saxo or Degiro.

Futures

Swissquote provides access to a few futures markets.

CFDs

Disclaimer: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 79% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

Swissquote offers CFDs through its UK entity. Besides forex, you can trade CFDs on stock indices, commodities and bonds. Individual stock and ETF CFDs are not available.

Cryptos

Swissquote offers 12 cryptos as CFDs. However, these are not leveraged CFDs. 

Available cryptos:

• 0x
• Augur
• Bitcoin
• Bitcoin Cash
• Chainlink
• EOS
• Ether
• Ethereum Classic
• Litecoin
• Ripple
• Stellar
• Tezos

In addition to cryptos as CFDs, you can theoretically buy Bitcoin and Ether ETNs on the Swedish Nasdaq. However, we could not find the products' ISIN number on Swissquote's platform, even though "Scandinavian markets" are available.

Themes Trading

Swissquote has an excellent special product called themes trading. These trading ideas are based on a common theme, which can be quite interesting. A few examples:

• Global recycling
• Online Gaming
• 5G Revolution
• Football Fever

The underlying portfolio and the past performance of these products are well documented. We really liked this themes trading service.

Robo-advisor

Swissquote provides a robo-advisory service. It's suitable for you if you don't want to manage your investments on your own or simply need to gain some confidence in investing.

However, the minimum investment amount starts from $/€/£ 5,000 and the fees are quite high in comparison with other robo-advisors. 

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Swissquote offers a good interactive chart and lots of news from various sources in different languages. Some research services are only available for a fee, which is a big drawback as the free ones are mostly basic.

Swissquote's free research services are OK, but not the best in class. It also provides some more advanced subscription-based research services, but the fees are not competitive. In this review, as with other brokers, we concentrate only on the free services.

All Swissquote research is available in English, German and Italian, with some services offered in additional languages as well.

Recommendations

There are some reports and news commentaries. These are ad-hoc and you cannot search for a specific asset or market. The recommendations may include a target price and can be based on either fundamental or technical analysis. There are also rankings for stocks, which are a synthesis of analyst recommendations.

Fundamental data

You can access a limited amount of fundamental data for free. You can see historical earnings per share (EPS) and company calendars.

Trading ideas

Swissquote provides trading ideas based on a common theme. This is called Themes Trading and you can either cherry-pick assets from the thematic portfolios or trade them as a structured product.

Charting

Swissquote has a good charting tool. It's easy to use, complex, but not overcomplicated. You have 18 technical indicators, which is not a lot compared to other brokers. You can save the chart on the charting tool, which is a handy feature.

News feed

It's worth signing up for Swissquote's newsletters, as their quality is good, content is useful, and you can choose the topics that interest you. 

The news flow is in a mix of languages both on the website and in eTrader. Generally, there are separate news feeds on the eTrading platform and on Swissquote's sites – like the Daily Technical Report for FX traders. On the eTrading platform, news can show up in multiple languages at the same time, so be sure to set your favored one in the top right corner. It can be confusing to see German, English, French and Italian news at the same time if you don't speak all of these languages (thumbs up if you do!). Your filter sadly won't be saved, so you need to repeat it every time. There is no economic calendar, at least we didn't find one.

Other research tools you will enjoy

For professional traders, Swissquote provides an API, called FIX API. This API (application programming interface) allows you to be directly connected with Swissquote's liquidity providers, which can make your trades cheaper and faster.

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Swissquote has fast phone, email and live chat support. On the other hand, the email replies were not always relevant.

You can contact Swissquote customer service via:

• Live chat
• Phone
• Email

Response times were short on the phone (1-2 minutes), email (1 day), and live chat (few seconds). The relevancy of the answers was good most of the time, but on email we did not always get satisfactory information.

Customer service is available in multiple languages: Arabic, Chinese, Czech, English, French, German, Italian, Spanish and Russian. Most likely some other major languages are available as well, but not minor ones like Hungarian. It can get a bit confusing whether you are speaking with the Swiss or the UK office, and they cannot provide information on the other entity.

It would be great to have 24/7 availability. Most offices are available from Monday to Friday 8:00-22:00 CET, but there's a separate Customer Care Center dedicated to clients. It is also open at the same times as the regular offices.

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Swissquote provides easy-to-understand and professional educational videos, ebooks, webinars and tutorials.

There are a lot of good-quality educational tools available, such as:

• Tutorial videos for the platforms, both Advanced Trader and MetaTrader 5.
• Forex learning center with educational videos, ebooks, focusing on risk management, technical analysis and fundamental analysis.
• Webinars and seminars in multiple languages

There is also a demo account available for both trading platforms, as well as the robo-advisory service. Demo accounts are great way to get to know a broker, we really appreciate such features. Also, it is quite uncommon to have an option to try out a robo-service.

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Swissquote is considered safe on multiple levels: it is regulated by top-tier authorities, listed on the Swiss exchange, discloses its financial statements and has a banking license.

Is Swissquote regulated?

Yes, Swissquote is a Switzerland-based broker established in 1996, serving clients from all over the globe and is regulated by top-tier financial authorities.

As we wrote in the intro summary, there are two main entities (CH, UK) that are regulated, respectively, by:

• the Swiss Financial Market Supervisory Authority (FINMA) and
• the UK's Financial Conduct Authority (FCA).

Swissquote Bank Ltd (or Swissquote CH) provides non-derivative trading services. For example, if you would like to trade stocks, you need to open a 'Trading' account, after which you will be onboarded to Swissqoute Bank Ltd.  

Swissquote Ltd (or Swissquote UK) provides CFD and forex trading. So if you would like to trade currencies, be sure to open a 'Forex account'. After the application, you'll be at Swissquote Ltd.

Other Swissquote entities are regulated by:

• Dubai Financial Services Authority (DFSA)
• Hong Kong Securities and Futures Commission (SFC)
• Monetary Authority of Singapore (MAS)
• Malta Financial Services Authority (MFSA)

Is Swissquote safe?

To be certain if a broker is safe, we highly advise that you check two facts:

• how you are protected if something goes wrong
• what the background of the broker is

How you are protected

Since Swissquote operates multiple legal entities, investor protection depends on which one you are a client of. 

• Swissquote Bank Ltd is based in Switzerland and regulated by FINMA, the Swiss financial regulator. If you are a client here, you get CHF 100,000 investor protection per account.
• Swissquote Ltd is based in the UK and regulated by the FCA, the UK's financial authority. Clients are covered by £85,000 in investor protection per account.

Swissquote also has other subsidiaries for residents in the Middle East and Asia.

*Middle Eastern residents' assets are held in Switzerland. This means that clients at Swissquote MEA Ltd are under FINMA's protection as well.

The Malta-regulated entity provides custody services for fund managers.

In 2019, Swissquote acquired Internaxx. This has no significant impact on the service Internaxx provides, e.g. clients opening an account at Internaxx will use Internaxx's platforms and be charged its fees. However, it has a significant impact on the safety and background of Internaxx as Swissquote has strong financials, is listed on a stock exchange, and has a banking background, which means additional safety for Internaxx as well.

Swissquote provides negative balance protection for forex spot and CFD trading, but only for retail clients from the European Union. Professional and non-EU clients are not covered by any negative balance protection.

Background

Swissquote (CH) was established in 1996, while Swissquote (UK), the forex division, was established in 2008. The longer track record a broker has, the more proof we have that it has successfully survived previous financial crises.

Swissquote has a banking license, and as such is subject to tougher regulations than brokers.

Swissquote is listed on the stock exchange, which is a big plus for safety as Swissquote releases financial statements regularly and transparently.

Having a banking license, being listed on a stock exchange, providing financial statements, and being regulated by top-tier authorities are all great signs for Swissquote's safety.

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Swissquote is an investment bank with a rock-solid background:

• It is Swiss,
• it is listed on an exchange
• and it is a bank. 

It has two main entities, one in the UK and one in Switzerland. If you open an account at the London-based entity you can trade forex and CFDs, while the Swiss entity gives you access to assets ranging from stocks to options.

Swissquote offers a broad range of products across many markets. There are many stocks, mutual funds, and a lot of different other types of products, from bonds to cryptos.

However, nothing is free: Swissquote's trading fees are relatively high. 

All in all, Swissquote is a great stockbroker. As you can trade many products and no inactivity fee is charged, feel free to give it a try.

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