Is Pepperstone considered safe?

Written by
Bence András R.
Fact checked by
May 2022
Pepperstone is regulated by top-tier regulators, such as the FCA in the UK. At the same time, the company is not listed on any exchange, does not disclose financial information and does not have a bank parent.
Pros Cons
• Majority of clients belong to a top-tier financial authority • Does not hold a banking license
• Negative balance protection for most clients • Not listed on stock exchange
  • Financial information is not publicly available

Yes, it is regulated by the UK's Financial Conduct Authority (FCA) for UK clients, by the Federal Financial Supervisory Authority (BaFin) for German & Austrian clients, by the Cyprus Securities and Exchange Commission (CySEC) for other EEA clients, by the Dubai Financial Services Authority (DFSA) for Middle-Eastern clients, by the Australian Securities and Investments Commission (ASIC) for Australian clients, by the Capital Markets Authority of Kenya (CMA) for African residents and by the Securities Commission of The Bahamas (SCB) for all other clients.Is Pepperstone regulated?

Visit Pepperstone
74-89% of retail CFD accounts lose money

Is Pepperstone safe?

On August 6, 2020, the company revealed that it had been the subject of a data leak. Hackers used malware to compromise a computer used by an external service provider of Pepperstone.

Pepperstone reassured clients that no potential harm could come to their trading account or funds held with the company, although their name, contact details and date of birth may have been accessible by the hackers. While this incident is concerning, we note that security measures were in place and the company detected the intrusion and has also duly informed their customers.

When looking at safety, we highly advise you to check these two factors:

  • how you are protected if something goes wrong
  • and what the background of the broker is.

How you are protected

If something goes wrong with Pepperstone:

  • clients based in the UK will be protected by the UK's investor protection fund up to £85,000
  • clients from Germany and Austria can get back 90% of their claims on securities, but not more than €20,000 & 100% up to € 100,000 on cash claims (as per BaFin rules)
  • clients from other European countries (EU and EEA countries) are protected by the Cyprus Investor Compensation Fund (ICF), up to €20,000

Unfortunately, clients outside the EU and the UK won't get any kind of protection.

Pepperstone investor protection
Country of clients Protection amount Regulator Legal entity
UK £85,000 FCA Pepperstone Limited
Germany, Austria €20,000 BaFin Pepperstone GmbH
Other European countries €20,000 CySec Pepperstone EU Limited
Middle-Eastern countries No protection DFSA Pepperstone Financial Services Limited
Australia No protection ASIC Pepperstone Group Limited
African countries No protection CMA Pepperstone Markets Kenya Limited
All other clients No protection SCB Pepperstone Markets Limited

Pepperstone provides negative balance protection for forex spot and CFD trading, but only for retail clients from the UK, Australia and the European Union (the latter includes all European Economic Area countries like Norway too) and Middle-Eastern countries onboarded through their DFSA licence. Professional clients on the other hand are not covered by negative balance protection.


Pepperstone is an Australian private company established in 2010. A longer track record means the company has successfully navigated periods of crisis or uncertainty in the financial sector. A good example is how Pepperstone handled the Swiss franc crisis in 2015.

During the 2015 Swiss National Bank-related forex crisis, Pepperstone was able to avoid losses by using foresight and its high-speed technology. Before the crisis, Pepperstone warned against possible dangers, discouraging clients from taking excessively leveraged positions on the franc. They accomplished this through enforcing position caps and limiting the leverage on affected accounts. For clients who were exposed through open positions, Pepperstone’s systems liquidated these positions, thus helping them avoid their balance going into negative.

On the other hand, you may have some trouble if you are looking for more information about Pepperstone. Transparently disclosed financial information is quite limited compared to other brokers. It is also difficult to find out who the owners are. 

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Author of this article

Bence András Rózsa
Bence András Rózsa

Bence is a former broker analyst for BrokerChooser. Having an MSc in international economy and finance, he focused on equities, cryptos and newcomer financial services. He also gained years of experience within the brokerage industry, specializing in stock and CFD/forex brokers, crypto providers and robo-advisors.

Everything you find on BrokerChooser is based on reliable data and unbiased information. We combine our 10+ years finance experience with readers feedback. Read more about our methodology.

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