Pepperstone's customer service detailed - how to contact them

Written by
Bence András R.
Fact checked by
Adam N.
Apr 2024
Pepperstone's customer service is great. You can reach them on several channels and will get quick and relevant answers. However, it does not operate on weekends.


You can contact Pepperstone via:

  • live chat
  • phone
  • email

Pepperstone customer service is available in several languages, such as English, Russian, Vietnamese and Thai.

The live chat works just as you would expect. We also chatted with an operator, and we always got relevant answers. After each conversation, you can rate and comment on the chat, making it easy and efficient to provide feedback.

Phone support is also great. An agent was connected within seconds and answered questions in a professional and friendly manner.   

The customer support team gives very quick and relevant responses to email queries as well. They reply within a few hours and their answers are clear with relevant links attached. 

We also liked that Pepperstone customer service is available 24 hours a day from Monday to Friday.

Visit Pepperstone
75.2% of retail CFD accounts lose money

Pepperstone Customer Service


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Bence András Rózsa
Author of this article
Bence is a former broker analyst for BrokerChooser. Having an MSc in international economy and finance, he focused on equities, cryptos and newcomer financial services. He also gained years of experience within the brokerage industry, specializing in stock and CFD/forex brokers, crypto providers and robo-advisors.
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