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3.9
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81.3% of retail CFD accounts lose money

Summary

Recommended for traders looking to venture into CFD trading

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81.3% of retail CFD accounts lose money

Markets.com has done a rebranding in 2019 and the new brand for trading is MarketsX.

Markets.com was founded in 2010 and it is a global CFD and FX broker. It is regulated by several financial authorities, like the Cypriot CySEC or the UK FCA. 

It is considered safe, because it's regulated by at least one top-tier financial authority.

Disclaimer: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 81.3% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

Overall Rating
3.9
Fees
2.0
Account opening
5.0
Deposit and withdrawal
5.0
Trading platform
4.0
Markets and products
2.0
Research
5.0
Customer service
4.0
Education
5.0

MarketsX pros and cons

MarketsX's deposit and withdrawal service are fast and free, and you can use multiple options, including credit/debit cards or electronic wallets. The account opening is also fast and user-friendly. It offers high-quality research tools like trading ideas and a good interactive chart.

On the flip side MarketsX has high trading fees and its' product portfolio is limited as it provides only CFDs and FX. The web and mobile trading platforms lack useful features, like two-step authentication.

Pros Cons
Free and fast deposit and withdrawal High trading fees
Easy and fast account opening Limited product portfolio
Great tools for learning and research Important features missing on trading platforms
MarketsX main features and highlights
🗺️ Country of regulation Cyprus, South Africa, Australia, UK, B.V.I.
💰 Trading fees class High
💰 Inactivity fee charged Yes
💰 Withdrawal fee amount $0
💰 Minimum deposit $250
🕖 Time to open an account 1 day
💳 Deposit with credit card Available
👛 Depositing with electronic wallet Available
💱 Number of base currencies supported 9
🎮 Demo account provided Yes
🛍️ Products offered Forex, CFD, Crypto, "Blends" which are CFD funds
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81.3% of retail CFD accounts lose money
Gergely Korpos

Gergely Korpos

Co-founder, CPO

Author of this review

Gergely is the co-founder and CPO of Brokerchooser. His aim is to make personal investing crystal clear for everybody. Gergely has 10 years of experience in the financial markets. He concluded thousands of trades as a commodity trader and equity portfolio manager.

Everything you find on Brokerchooser is based on reliable data and unbiased information. We combine our 10+ years finance experience with readers feedback. Read more about our methodology

MarketsX review
Fees

2.0
MarketsX charges no account, deposit or withdrawal fees and the CFD fees are low, too. On the flip side, financing rates and forex fees are high and inactivity fee can kick in as well.
Pros Cons
No withdrawal fee High trading fees
Low CFD fees High forex fees
High financing rate
MarketsX fees snapshot
Assets Fee level Fee terms
S&P 500 CFD Low All costs are built into the spread: 0.6 is the average spread cost.
Europe 50 CFD Low All costs are built into the spread: 2.0 is the average spread cost.
EURUSD High The fees are built into spread, 0.6 pips is the average spread cost.
Inactivity fee Average $10 per month after 3 months of inactivity

How we ranked fees

We ranked MarketsX's fee levels as low, average or high based on how they compare to those of all reviewed brokers.

To get things rolling, let's go over some lingo related to broker fees. What you need to keep an eye on are trading fees, and non-trading fees.

In the sections below, you will find the most relevant fees of MarketsX for each asset class. For example, in the case of forex and stock index trading, the most important fees are spreads and financing rates.

We also compared MarketsX's fees with those of two similar brokers we selected, Plus500 and eToro. This selection is based on objective factors such as products offered, client profile, fee structure, etc. See a more detailed rundown of MarketsX alternatives.

To have a clear overview of MarketsX, let's start with the trading fees.

MarketsX trading fees

MarketsX trading fees are high, especially for forex. 

We know it's hard to compare trading fees for CFD brokers. So how did we approach the problem of making their fees clear and comparable? We compare brokers by calculating all the fees of a typical trade for selected products.

We have chosen popular instruments within each asset class:

  • Stock index CFDs: SPX and EUSTX50
  • Stock CFDs: Apple and Vodafone
  • Forex: EURUSD, GBPUSD, AUDUSD, EURCHF and EURGBP

A typical trade means buying a leveraged position, holding it for one week and then selling. For the volume, we chose a $2,000 position for the stock index and stock CFDs and $20,000 for the forex transactions. The leverage we used is:

  • 20:1 for stock index CFDs
  • 5:1 for stock CFDs
  • 30:1 for forex

These catch-all benchmark fees include spreads, commissions and financing costs for all brokers. Let's see the verdict for MarketsX fees.

CFD fees

MarketsX has generally low CFD trading fees similarly to its closest competitors.

MarketsX CFD fees for a $2,000 long position held for one week
  MarketsX Plus500 eToro
S&P 500 CFD benchmark fee $2.6 $2.1 $2.4
Europe 50 CFD benchmark fee $2.5 $1.3 $2.7
Apple CFD benchmark fee $6.4 $8.9 $6.3
Vodafone CFD benchmark fee $6.7 $7.6 -

Forex fees

MarketsX forex fees are high, much higher than what you'll get at competitors like Plus500 or eToro.

MarketsX forex benchmark fees of a $20,000 30:1 long position held for one week
  MarketsX Plus500 eToro
EURUSD benchmark fee $24.5 $17.9 $19.6
GBPUSD benchmark fee $25.0 $14.0 $16.2
AUDUSD benchmark fee $25.1 $12.6 $12.4
EURCHF benchmark fee $22.1 $9.0 $11.8
EURGBP benchmark fee $20.5 $14.6 $19.9

Non-trading fees

MarketsX​​​​​​​ does a good job at non-trading fees in general as you don't get charged for account fee, a deposit fee or a withdrawal fee.

On the other hand, they do charge a high inactivity fee, $10/month after 3 months of inactivity.

MarketsX non-trading fees
  MarketsX Plus500 eToro
Account fee No No No
Inactivity fee Yes Yes Yes
Deposit fee $0 $0 $0
Withdrawal fee $0 $0 $25

MarketsX review
Account opening

5.0
Account opening at MarketsX is seamless, fast and fully digital. You can open your trading account within a day.
Pros Cons
Fast None
Fully digital
Low minimum deposit

Can you open an account?

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81.3% of retail CFD accounts lose money

MarketsX accepts customers from almost all countries. There are a few exceptions, such as citizens of the USA, Canada, New-Zealand, Hong Kong, Japan, South-Korea, Israel, Russia, Brazil, Turkey, and Belgium.

What is the minimum deposit at MarketsX?

The required MarketsX minimum deposit is €/£/$250.

Account types

MarketsX offers a real and also a demo account.

How to open your account

The account opening is very easy and fully digital. It took one day until our account was approved.

The steps of MarketsX's account opening process:

  1. Give your personal and financial information.

  2. Give your trading experience and fill out a test about your knowledge.

  3. Verify your ID and residency. You can upload a national ID, passport, or driver's license for verifying your ID. Utility bill and bank statements are accepted for residency verification.

MARKETSX review - Account opening

MarketsX review
Deposit and withdrawal

5.0
MarketsX provides multiple deposit and withdrawal options free of charge on a user-friendly interface.
Pros Cons
Credit/Debit card available None
Free withdrawal
No deposit fee

Account base currencies

At MarketsX, you can choose from 9 base currencies. The available base currencies are: USD, EUR, GBP, PLN, SEK, DKK, NOK, ZAR, AUD.

Base currencies at MarketsX vs similar brokers
  MarketsX Plus500 eToro
Number of base currencies 9 10 1

Why does this matter? For two reasons. If you fund your trading account in the same currency as your bank account or you trade assets in the same currency as your trading account base currency, you don't have to pay a conversion fee.

A convenient way to save on currency conversion fees is by opening a multi-currency bank account at a digital bank. Revolut or Transferwise both offer bank accounts in several currencies with great currency exchange rates as well as free or cheap international bank transfers. Opening an account only takes a few minutes on your phone.

Compare digital banks

Deposit fees and options

MarketsX charges no deposit fees

Similarly to other CFD brokers, there are a lot of depositing options:

  • Bank transfer
  • Credit/Debit card
  • PayPal
  • Skrill
  • Neteller
MarketsX deposit options
  MarketsX Plus500 eToro
Bank transfer Yes Yes Yes
Credit/Debit card Yes Yes Yes
Electronic wallets Yes Yes Yes

A bank transfer can take several business days, while payment with a credit/debit card is instant.

You can only deposit money from accounts which are in your name.

MARKETSX review - Deposit and withdrawal - Deposit

MarketsX withdrawal fees and options

MarketsX charges no withdrawal fees. You can use the same methods for withdrawal as for deposit.

MarketsX withdrawal fees and options
  MarketsX Plus500 eToro
Bank Transfer Yes Yes Yes
Credit/Debit card Yes Yes Yes
Electronic wallets Yes Yes Yes
Withdrawal fee $0 $0 $25

How long does it take to withdraw money from MarketsX? We tested the credit card withdrawal and it took 1 business day.

You can only withdraw money to accounts in your name.

How do you withdraw money from MarketsX?

  • Click on the Menu located in the top right corner of your screen.
  • Select the withdrawal method (bank transfer or credit/debit card or electronic wallets).

Compare to other brokers

MarketsX review
Web trading platform

3.0
MarketsX's web trading platform is easy to use, has a clear fee report and good search function. On the other hand, we missed the two-step login, the customizability, and the order confirmation.
Pros Cons
User-friendly No two-step (safer) login
Clear fee report Limited customizability (for charts, workspace)
Good search function No order confirmation
MarketsX platforms to choose from
Trading platform Score Available
Web 3 / 5 stars Yes
Mobile 4 / 5 stars Yes
Desktop - No

At MarketsX besides its own platform, you can use MetaTrader 4 or 5. We tested MarketsX's own trading platform. The web trading platform is available in 8 languages: German, Dutch, Spanish, French, Italian, Danish, Portuguese and Arabic.

Look and feel

The MarketsX web trading platform is user-friendly and has a nice design. On the flip side, you cannot customize the platform.

MARKETSX review - Web trading platform

Login and security

MarketsX provides only a one-step login. We missed a more secure two-step authentication.

Search functions

The search function is good. You will easily find what you're looking for and you get relevant answers for your search.

MARKETSX review - Web trading platform - Search

Placing orders

While some of the more sophisticated ones are missing, you can use the following basic order types:

  • Market
  • Limit
  • Stop.

To get a better understanding of these terms, read this overview of order types.

MARKETSX review - Web trading platform - Order panel

Alerts and notifications

We also liked the alert and notification function. You can set up email, SMS notifications and price alerts. On the other hand, there is no way to set a notification for order confirmation.

Portfolio and fee reports

MarketsX provides clear portfolio and fee reports which are easy to find under "My accounts" menu, you can also download them here.

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81.3% of retail CFD accounts lose money

MarketsX review
Mobile trading platform

4.0
MarketsX offers a user-friendly and well-designed mobile trading platform. The search function is great and you can set price alerts. On the negative side, we missed the two-step and the Touch/Face ID login.
Pros Cons
User-friendly No two-step (safer) login
Good search function No Touch/Face ID login
Price alerts

MarketsX operates mobile platforms both on iOS and Android.

The mobile platform is very similar to the web platform. It looks nice, and you can easily get around. There is a great onboarding when you first log in, and after a few minutes, you will be good to go. Furthermore, the search function is great.

However, there is no two-step or biometric login and there are only a few order types.

MARKETSX review - Mobile trading platform

MARKETSX review - Mobile trading platform - Order panel

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81.3% of retail CFD accounts lose money

MarketsX review
Desktop trading platform

MarketsX does not offer a desktop trading platform.

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81.3% of retail CFD accounts lose money

MarketsX review
Markets and products

2.0
MarketsX has a limited product portfolio as you can only trade with CFDs, forex, a couple of cryptos and CFD funds.

MarketsX is a CFD and forex broker. To learn more about CFDs, read our CFD trading tips.

Disclaimer: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 81.3% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

MarketsX provides a sufficient amount of CFDs which is mainly in line with Plus500 and eToro. You can also trade with the most popular cryptocurrencies (i.e. Bitcoin Futures, Ripple, Ethereum and some others), but you'll find fewer than what competitors like Plus500 or eToro offer.

MarketsX product selection
  MarketsX Plus500 eToro
Currency pairs (#) 55 70 47
Stock index CFDs (#) 11 33 13
Stock CFDs (#) 2,000 1,800 1,900
ETF CFDs (#) 42 92 145
Commodity CFDs (#) 17 22 6
Bond CFDs (#) 4 - -
Cryptos (#) 5 14 17

Based on the customer support answers, you can't change the default leverage level of the products. We think you should be in control of this.

Changing the leverage is a very useful feature when you want to lower the risk of your trade. For example, instead of trading with 5:1 leverage, only trade with 2:1 leverage in case of stock CFDs. Be careful with forex and CFD trading, as the preset leverage levels are high.

MarketsX offers CFD Blends, which are practically more CFDs organized along themes, like "cryptoblend", "brexit winners" or "brexit losers". The composition of the CFD portfolios are clear and well disclosed, you can also see their past performance. We liked this function.

MarketsX review
Research

5.0
MarketsX's research is great. It offers good charting tools, recommendations, sentiments, economic calendar, and good quality news flow. On the negative side, we missed fundamental data.
Pros Cons
Good interactive chart No fundamental data available
Trading ideas
Quality news flow

Trading ideas

MarketsX provides trading ideas. These recommendations are clear, stating both the direction and the target prices. They do not provide argumentation behind the recommendations. 

You can find recommendations from analysts. They are from top-tier bank analysts (J.P. Morgan, Goldman Sachs, Merrill Lynch and some others) and they give recommendations on shares. Also, we liked that analysts are ranked based on their past performance.

You can also see what bloggers on Seeking Alpha or The Motley Fool write about some of the stocks.

There is also an Insider Trades sentiment where you can see how the insiders, such as the company's management or its other stakeholders traded with the stock.

Hedge Fund sentiment is also available, where you can see how the leading fund managers have adjusted their positions over the previous quarter.

MARKETSX review - Research - Recommendations

Fundamental data

There is a menu for fundamental data, but there is no real fundamental data, like financial ratios or historic financial reports. There is a detailed macro data in an economic calendar though, where you can also access predictions, trends, and analysis. In addition, you can also see the currency pairs the events in the economic calendar influence. We really liked this tool.

MARKETSX review - Research - Economic calendar

Charting

MarketsX has good charting tools. Besides the basics, you can add more than 80 technical indicators. For a few stocks, you can access Trading Central's technical recommendations. Trading Central is a third party technical analysis firm. On the flip side, you cannot save the charts.

MARKETSX review - Research - Charting

News feed

The news feed is OK. It is relevant and easily readable but lacks visual elements, like charts or pictures. It is provided by a third-party, Dow Jones.

Compare research pros and cons

MarketsX review
Customer service

4.0
MarketsX customer service is good: you can reach it on several channels and get quick and relevant answers. On the flip side, you can only reach them on weekdays.
Pros Cons
Phone support No support on the weekends
Live chat
Fast response time

You can contact MarketsX via:

  • live chat
  • phone
  • email

MarketsX's customer service was always quick and reliable when we tested it. E.g. when we asked about fees, they talked about the financing rate too. You can rate your agent at the end of the conversation which is a good way to give feedback. The tone was also nice.

If you prefer the phone, you can call a local phone number, so there is no need for an international call. 

On the flip side, the customer service cannot be reached on the weekends, it's availability is 24/5.

MARKETSX review - Customer Service

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81.3% of retail CFD accounts lose money

MarketsX review
Education

5.0
MarketsX's education is good as they have a demo account, regular webinars and tutorial videos.
Pros Cons
Demo account None
Trading platform tutorial
Educational videos

At MarketsX you can learn in the following ways:

  • Demo account
  • Platform tutorial videos
  • General educational videos
  • Webinars

There are several videos in the Knowledge Centre, such as platform tutorial videos, short videos about trading tips, and also some longer, 60-minute videos on special topics, like trend signals.

MARKETSX review - Education

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81.3% of retail CFD accounts lose money

MarketsX review
Safety

Markets.com (which is the company behind the brand for trading, MarketsX) is regulated by top-tier financial authorities and it provides negative balance protection. On the flip side, it does not hold a banking license.
Pros Cons
Majority of clients belong to a top-tier financial authority Does not hold a banking license
Negative balance protection Financial information is not publicly available

MarketsX is the brand name for trading at Markets.com, which is the legal entity.

Is Markets.com regulated?

Yes, among others it is regulated by UK's Financial Conduct Authority (FCA) and the Australian Securities and Investments Commission (ASIC).

Is Markets.com safe?

To be certain, we highly advise that you check two facts:

  • how you are protected if something goes wrong
  • what the background of the broker is

How you are protected

Markets.com operates a bunch of subsidiaries and depending on your residence, one of these subsidiaries will serve you. The investor protection amount you get depends on the subsidiary's country you are signing up with.

For example, if you come from the UK, you will sign up with Tradetech Alpha Limited and get an £85,000 investor protection. Tradetech Alpha Limited is regulated by the FCA, the UK regulator.

Markets.com investor protection
Country of clients Protection amount Regulator Legal entity
Europe and other eligible countries €20,000 Cyprus Securities and Exchange Commission (CySEC) Safecap Investments Ltd
UK £85,000 Financial Conduct Authority (FCA) Tradetech Alpha Limited
Australia No protection Australian Securities and Investments Commission (ASIC) Tradetech Markets (Australia) Pty Limited
South Africa No protection Financial Sector Conduct Authority (FSCA), South Africa Tradetech Markets (South Africa) Pty Limited
Global No protection BVI Financial Services (FSC) Tradetech Markets (BVI) Pty Limited

Markets.com provides negative balance protection for clients under CySEC and FCA. This way your balance can't go into negative, which takes out some of the risks from your trading.

MARKETSX review - Regulation

Markets.com provides negative balance protection for forex spot and CFD trading, but only for retail clients from the European Union. Professional and non-EU clients are not covered with any negative balance protection.

Background

Markets.com's background is a bit complicated. Safecap Investments Limited operates Markets.com in Cyprus. The other entities are operated by TradeTech Markets Limited. Safecap Investments Limited is owned by TradeTech Markets Limited which is a subsidiary of Playtech, a company traded on the London Stock Exchange. This is a good sign as companies listed on major exchanges need to be transparent. 

Markets.com was established in 2010. The longer track record a broker has, the more proof we have that it has successfully survived previous financial crises.

The fact that Markets.com is regulated by at least one top-tier financial authority and offers negative balance protection are all great signs for its safety.

Find your safe broker

MarketsX review
Bottom line

In this review, we tested MarketsX thoroughly and here is the verdict: it is an ok broker, especially if you want to concentrate on CFD trading. The account opening is seamless and fast, it has good research tools and great customer service and it is also regulated by multiple top-tier financial regulators, like the FCA and the ASIC. On the other hand, the trading fees are high and it offers only CFDs and forex. We also missed some important features on the trading platforms like two-step authentication or price alerts on the web.

All in all, it is a good choice. As the account opening is super easy and there is no inactivity fee, feel free to try it.

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81.3% of retail CFD accounts lose money

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