Summary

Recommended for beginners and investors focusing on the UK market

Interactive Investor (ii) was founded in 1995 and incorporated in its current form in 2003. It is the second biggest  UK stockbrokers, regulated by the Financial Conduct Authority (FCA).

ii is considered safe because it has a long track record, and it is regulated by a top-tier regulator.

Overall Rating
4.6
Fees
3.4
Account opening
5.0
Deposit and withdrawal
3.8
Trading platform
4.0
Markets and products
3.0
Research
2.8
Customer service
3.9
Education
4.5

Interactive Investor pros and cons

The web and mobile trading platforms are user-friendly and well-designed. Deposit and withdrawal are easy, fast, and in most cases, free. If you need assistance from the customer service, they answer quickly.

The product portfolio only covers traditional products, like stocks or funds, and mainly from the UK market. Furthermore, sophisticated charting and analytic tools are missing and there is a monthly account fee.

Pros Cons
User-friendly trading platforms Limited product portfolio
Fast and easy deposit and withdrawal Basic charting and analytic tools
Great customer service Monthly account fee
Interactive Investor main features and highlights
🗺️ Country of regulation UK
💰 Trading fees class Average
💰 Inactivity fee charged No
💰 Withdrawal fee amount $0
💰 Minimum deposit $0
🕖 Time to open an account 1 day
💳 Deposit with credit/debit card Available
👛 Depositing with electronic wallet Not available
💱 Number of base currencies supported 9
🎮 Demo account provided Yes
🛍️ Products offered Stock, ETF, Fund, Bond
Gergely Korpos

Gergely Korpos

Co-founder, CPO

Author of this review

Gergely is the co-founder and CPO of Brokerchooser. His aim is to make personal investing crystal clear for everybody. Gergely has 10 years of experience in the financial markets. He concluded thousands of trades as a commodity trader and equity portfolio manager.

Everything you find on BrokerChooser is based on reliable data and unbiased information. We combine our 10+ years finance experience with readers feedback. Read more about our methodology

Interactive Investor review
Fees

3.4
Interactive Investor has average trading fees and low non-trading fees. On the other hand, it charges a monthly account fee.
Pros Cons
Low non-trading fees Monthly account fee
Low fund fees
No withdrawal fee
Interactive Investor fees snapshot
Assets Fee level Fee terms
US stock Average Investor and funds fan fees: £7.99 per trade; super investor fee: £4.99 per trade
EURUSD - Not available
Mutual fund Low Investor fee: £7.99 per trade; funds fan and super investor fees: £3.99 per trade
Inactivity fee Low No inactivity fee

How we ranked fees

We ranked Interactive Investor's fee levels as low, average or high based on how they compare to those of all reviewed brokers.

To get things rolling, let's go over some lingo related to broker fees. What you need to keep an eye on are trading fees, and non-trading fees.

In the sections below, you will find the most relevant fees of Interactive Investor for each asset class. For example, in the case of stock investing, commissions are the most important fees.

We also compared Interactive Investor's fees with those of two similar brokers we selected, Hargreaves Lansdown and Degiro. This selection is based on objective factors such as products offered, client profile, fee structure, etc. See a more detailed rundown of Interactive Investor alternatives.

To have a clear overview of Interactive Investor, let's start with the trading fees.

Interactive Investor trading fees

Interactive investor trading fees are average.

You can choose from three fee structures which differ based on the monthly account fee and the fees charged for certain products. In each plan, Interactive Investor provides free credit of £7.99 every month to be used against any trade. Each free credit can be used for 90 days. 

Interactive Investor fee structures
  Investor Funds Fan Super Investor
Monthly flat fee £9.99 £13.99 £19.99
Fees per trade

£7.99 for UK shares

£7.99 for UK funds

£7.99 for UK shares

£3.99 for UK funds

£3.99 for UK shares

£3.99 for UK funds

In this review, we calculated with the Investor service plan.

Interactive Investor partnered with Gain Capital's City Index brand, LCG, and Saxo Bank. Forex, CFD, spread betting, and futures trading are available through their platforms. You can check the fees at Gain Capital and Saxo Bank in our reviews.

Stock fees and ETF fees

Interactive Investor has generally average stock and ETF commission. For UK and US stocks, it's lower than Hargreaves Lansdown but higher than DEGIRO.

Interactive Investor stock and ETF commission of a $2,000 trade
  Interactive Investor Hargreaves Lansdown DEGIRO
US stock $9.6 $14.3 $0.6
UK stock $9.6 $14.3 $2.4
German stock $24.0 $14.3 $5.4

Fund fees

Interactive Investor fund fees are low. As you can see, they are slightly lower than DEGIRO's but still higher than Hargreaves Lansdown's fund fees.

Interactive Investor commission for a $2,000 fund purchase
  Interactive Investor Hargreaves Lansdown DEGIRO
Mutual fund $9.6 $0.0 $10.3

Bond fees

Interactive Investor has generally low bond fees. It charges less than its competitors.

Interactive Investor commission of a $10,000 government bond trade
  Interactive Investor Hargreaves Lansdown DEGIRO
US Treasury bond - - -
EU government bond $9.6 $14.3 $10.5

Non-trading fees

Interactive Investor has low non-trading fees. 

It charges no inactivity fee and there is also no withdrawal fee with the standard withdrawal. Withdrawal fees are charged if you make an instant withdrawal for GBP and EUR or if you make a withdrawal in other than these currencies. 

On the negative side, there is a monthly account fee which is different for each service plan.

Interactive Investor non-trading fees
  Interactive Investor Hargreaves Lansdown DEGIRO
Account fee Yes No No
Inactivity fee No No No
Deposit fee $0 $0 $0
Withdrawal fee $0 $0 $0

When you transfer in a currency or trade with an asset different from your account base currency, a currency conversion fee is charged. The FX fees start at 1.5% margin and get lower rates if more amount is exchanged.

Interactive Investor currency conversion fee
  Currency conversion fee
£0 - 24,999 1.50%
£25,000 - 49,999 1.25%
£50,000 - 99,999 1.00%
£100,000 - 599,999 0.50%
£600,000+ 0.25%

Interactive Investor review
Account opening

5.0
Opening an account with Interactive Investor is fast and fully digital. There is no minimum deposit. An account opening can be troublesome if you lived outside the UK during the past 3 years.
Pros Cons
Fast No option to provide addresses outside the UK for the past 3 years
Fully digital
No minimum deposit

Can you open an account?

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What is the minimum deposit at Interactive Investor?

There is no required minimum deposit at Interactive Investor.

As there is a flat monthly subscription fee to use the platform, you need to have this amount available in your account. Alternatively, you can set up a direct debit to pay the monthly fees.

Account types

Interactive Investor has a variety of accounts available in the UK:

Interactive Investor account types
Account type Short description
Trading Account Basic investment account.
Stocks and Shares ISA ISA account to invest tax-free up to the yearly limit
Self Invested Personal Pension Tax-efficient pension investment account
Junior Stocks and Shares ISA ISA account to invest tax-free up on behalf of a child
Company Account Trade in the name of a UK Limited Company
Pension Trading Account Invest in assets (e.g. property) that aren’t tradeable via ii
Research Account A demo account
Spread Trading and CFD Account Account provided by Interactive Markets for forex, CFD, and spread trading 

In this review, we tested the Trading Account. 

Trading Account is the only one available in Ireland.

How to open your account

For UK residents, opening an account is a straightforward and fast procedure. Verification goes online. If successful, you're done in about 10 minutes

Issues arise if you lived outside of the UK in the past three years. There is no option to provide a non-UK address. Here onwards, you are poised to fail their online verification which makes the process not user-friendly.

If their online verification fails, you'll need to send in certified copies of your:

  1. proof of identity, e.g. passport or UK driver's license, and
  2. proof of residence, e.g. bank statement or utility bill. 

In our experience, these copies are received and processed surprisingly quickly (1-2 business days). However, we had a hiccup with the verification process, so the documents that were posted were very not immediately accepted by Interactive Investor. Following this, they didn't reply to our email for 14 days, but then they replied to our follow-up email the next day. It was an experience of the extremes: Interactive Investor was either super responsive or extremely not.

Interactive Investor review - Account opening

Interactive Investor review
Deposit and withdrawal

3.8
The deposit and withdrawal are easy, quick, and in most cases, free. You can also use credit/debit cards for deposits. On the negative side, electronic wallets and credit/debit cards for withdrawal are missing.
Pros Cons
No deposit fee No credit/Debit card withdrawal
Credit/Debit card deposit
Free withdrawal for non-instant GBP and EUR withdrawal

Account base currencies

At Interactive Investor, you can choose from 9 base currencies. The available base currencies are: GBP, USD, EUR, CAD, HKD, SGD, AUD, SEK, CHF. If you are in Ireland, CHF and SEK are not supported.

Base currencies at Interactive Investor vs similar brokers
  Interactive Investor Hargreaves Lansdown Degiro
Number of base currencies 9 1 9

Why does this matter? For two reasons. If you fund your trading account in the same currency as your bank account or you trade assets in the same currency as your trading account base currency, you don't have to pay a conversion fee.

A convenient way to save on currency conversion fees is by opening a multi-currency bank account at a digital bank. Revolut or Transferwise both offer bank accounts in several currencies with great currency exchange rates as well as free or cheap international bank transfers. Opening an account only takes a few minutes on your phone.

Compare digital banks

Deposit fees and options

Depositing money is free with ii.

Using a debit card, you can deposit money instantly up to GBP 99,999. You can also send in money via a bank transfer. If you wish to transfer in money other than GBP or EUR, you will need to contact ii for the bank details where each respective currency could be sent to.

Interactive Investor deposit options
  Interactive Investor Hargreaves Lansdown Degiro
Bank transfer Yes Yes Yes
Credit/Debit card Yes Yes No
Electronic wallets No No Yes

A bank transfer can take several business days, while payment with a credit/debit card is instant.

You can only deposit money from accounts which are in your name.

Interactive Investor review - Deposit and withdrawal - Deposit

Interactive Investor withdrawal fees and options

Standard withdrawals in GBP or EUR are free with Interactive Investor. Withdrawals can only be made via bank transfer.

Interactive Investor withdrawal fees and options
  Interactive Investor Hargreaves Lansdown Degiro
Bank Transfer Yes Yes Yes
Credit/Debit card No Yes No
Electronic wallets No No No
Withdrawal fee $0 $0 $0
Interactive Investor withdrawal fees, GBP or EUR
  GBP EUR
Standard 0 0
Urgent, up to 100,000 GBP 15

EUR 30

Urgent, above 100,000 GBP 25

If you wish to withdraw money in any of the other currencies, it can be done for an extra fee. For USD and CAD, you can request the withdrawal online. Unfortunately, withdrawal requests for the rest of the currencies (AUD, CHF, HKD, SEK, SGD) can only be made via phone. 

Interactive Investor withdrawal fees, other currencies
Currency UK Ireland
USD USD 35
CAD CAD 45
AUD AUD 45
SGD SGD 50
HKD HKD 250
CHF CHF 35 NA
SEK SEK 250 NA

How long does it take to withdraw money from Interactive Investor? If your withdrawal request is submitted before 2 pm, it can arrive the next day. Otherwise, it will take 2 business days. For a fee, urgent same-day transfers can be requested before 2 pm. You can only withdraw money to accounts in your name.

How do you withdraw money from ii?

  • Once logged in, click on the "cash and transfers" button in the top header
  • Select "withdraw/transfer cash" 
  • Click on the orange "Bank transfer" button
  • Add your bank account or choose from the list of accounts you previously added. Click the orange "Transfer" button next to the one you wish to withdraw the funds to
  • Specify the amount, the investment account you want to withdraw money from, the withdrawal type (standard or urgent), and if you want to set up a recurring withdrawal
  • Tick the box that you accept the conditions of the withdrawal and click the orange "Check and Preview" button
  • If all the details seem correct, click the orange "Confirm" button

Compare to other brokers

Interactive Investor review
Web trading platform

3.8
Interactive Investor's web platform is user-friendly and easy to use. There are no two-step login option and the platform cannot be customized.
Pros Cons
User-friendly No two-step (safer) login
Clear fee report Limited customizability (for charts, workspace)
Good search function
Interactive Investor platforms to choose from
Trading platform Score Available
Web 3.8 stars Yes
Mobile 3.8 stars Yes
Desktop - No

Interactive Investor has its own platform, except when you trade with forex, CFDs, spread betting, or futures. In these cases, you will use Interactive Investor's partners' trading platforms. You can read more about Gain Capital's City Index and Saxo Bank's trading platforms. Now, we concentrate on Interactive Investor's own platform.

Interactive Investor's web trading platform is available in English.

Look and feel

The Interactive Investor web trading platform is user-friendly and it is easy to get around. The platform's customizability is limited though.

Interactive Investor review - Web trading platform

Login and security

Interactive Investor provides a two-step authentication only when you log in to the web platform from a new device. In this case, the platform will ask for the last 4 digits of your phone number, and then a verification code sent via text message to this number. On subsequent logins, you only get one-step verification.

Search functions

The search functions work as you would expect. You can search by typing both a company's name or asset's ticker and during the search, a relevant list appears. You can also search based on investment types and based on markets.

The search fields can be found in more places. For example, on the bottom of the page or when you click on "Research" > "Find an investment" sections.

Interactive Investor review - Web trading platform - Search

Placing orders

You can use the following basic order types. The list is quite limited, you won't find very sophisticated orders like the "one cancels the other" order:

  • Market
  • Limit
  • Stop Loss

To get a better understanding of these terms, read this overview of order types.

There are also order time limits you can use: Fill or Kill, Good 'til date (GTD)

Interactive Investor review - Web trading platform - Order panel

Alerts and notifications

You can set alerts and notifications via email or SMS. The range of alerts is very limited, you can set alerts only for price movements.

Portfolio and fee reports

Interactive Investor has clear portfolio and fee reports. These can be found in the "Portfolio" section. 

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Interactive Investor review
Mobile trading platform

3.8
The Interactive Investor mobile trading platform looks neat and it is user-friendly. It lacks two-step login and you can't set alerts.
Pros Cons
User-friendly No two-step (safer) login
Good search function No price alerts
Touch/Face ID login

Similarly to the web trading platform, you can use Interactive Investor's own mobile trading platform at accounts except for CFD and spread betting account.

The mobile trading platform is available in English. 

We tested Interactive Investor's own mobile trading platform. It is available both on iOS and Android. We tested it on iOS.

Look and feel

The Interactive Investor mobile trading platform is user-friendly and it has a neat and simplistic design.

Interactive Investor review - Mobile trading platform

Login and security

Interactive Investor provides a two-step verification only when you log in for the first time, then you only get a one-step login. 

You can log in using biometric authentication. It's a convenient feature.

Search functions

The search functions are good. You can search in the same manner as on the web trading platform.

Interactive Investor review - Mobile trading platform - Search

Placing orders

You can use the same order types and order terms as on the web trading platform.

Interactive Investor review - Mobile trading platform - Order panel

Alerts and notifications

The major difference compared to the web trading platform is that you can't set alerts. You can't even set mobile push notifications. This is a big drawback of the mobile platform.

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Interactive Investor review
Desktop trading platform

Interactive Investor does not offer a desktop trading platform.

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Interactive Investor review
Markets and products

3.0
Interactive Investor offers stocks, ETFs, funds, and bonds. Funds and bonds cover only the UK market. Other asset classes, like forex, futures, or CFDs are available through partners.
Interactive Investor asset classes
  Interactive Investor Hargreaves Lansdown Degiro
Stock Yes Yes Yes
ETF Yes Yes Yes
Forex No No No
Fund Yes Yes Yes
Bond Yes Yes Yes
Options No No Yes
Futures No No Yes
CFD No No No
Crypto No No Yes

Interactive Investor has a great fund and average stock and ETF offers. The bond offer lags behind the competitors.

If you prefer forex, CFDs, spread betting, or futures, you have to open an account with one of Interactive Investor's partners: Gain Capital's City Index brand, LCG, or Saxo Bank. You can read more about City Index's and Saxo Bank's product offers through the links.

Stocks and ETFs

Interactive Investor gives you access to European, Australian, some North American, and some Asian stock exchanges. 

The number of stocks and ETFs lags behind DEGIRO's portfolio and it is similar to Hargreaves Lansdown's offer.

Interactive Investor stock and ETF selection
  Interactive Investor Hargreaves Lansdown DEGIRO
Stock markets (#) 17 21 30
ETFs (#) 1,500 1,400 5,400

These stock exchanges available at Interactive Investor:

Interactive Investor stock exchanges
Europe North America Asia/Pacific
London Stock Exchange American Stock Exchange Singapore Exchange
Amsterdam Stock Exchange NASDAQ Hong Kong Stock Exchange
Brussels Stock Exchange NYSE Australian Securities Exchange
Paris Stock Exchange Toronto Stock Exchange  
Irish Stock Exchange TSX Venture Exchange  
Madrid Stock Exchange    
Italian Stock Exchange    
Deutsche Boerse Exchange    

Funds

The mutual fund offer is great. It is similar to Hargreaves Lansdown's fund offer and wider than DEGIRO's range of funds.

Interactive Investor mutual fund selection
  Interactive Investor Hargreaves Lansdown DEGIRO
Fund providers (#) 150 160 68

Bonds

It's not transparent which bonds you can trade at Interactive Investor.

We found only UK government bonds. The number is smaller than what Hargreaves Lansdown or DEGIRO have.

Interactive Investor bond selection
  Interactive Investor Hargreaves Lansdown DEGIRO
Bonds (#) 50 350 870

Interactive Investor review
Research

2.8
The research tools are easy to navigate, you won't have any problems with finding what you are looking for. Sophisticated analytic and charting tools are missing.
Pros Cons
Data on asset fundamentals Limited interactive charting
Quality news flow No trading ideas
User-friendly

We tested the research tools on the web trading platform. The research tools are good and useful, however, there is a limited range that you can use. 

All research tools have nice and clean visuals. The drawback of the platform is that the charting tool and the analytic tools are quite limited in their data and customizability.

Trading ideas

Interactive Investor does not provide trading ideas. They have some articles on their "News" section about current market news, but there are no specific suggestions on the trading platform.

Fundamental data

Interactive Investor review - Research - Fundamental data

Charting

Interactive Investor has poor charting tools. You can use 7 technical indicators. This is a way smaller number than what most brokers provide. 

Interactive Investor review - Research - Charting

News feed

Quality news feed is available from several screens on the interface. You can access the main news feed even without a trading account.

  • the main news flow are articles by resident authors of Interactive Investor and some guest authors 
  • the news section of the fundamental data screen combines news, reports, and company announcements

Other research tools you will enjoy

There is a technical analysis tool, called Technical Insights. It shows the patterns emerged on the charts. It also shows whether bullish or bearish price moves are expected.

Interactive Investor review - Research - Technical insights

Compare research pros and cons

Interactive Investor review
Customer service

3.9
Interactive Investor's customer service is fast to reply both via phone and email. On the flip side, there is no 24/7 availability and live chat is not provided.
Pros Cons
Phone support No live chat
Fast response time No 24/7 support
Relevant answers

You can contact Interactive Investor via:

  • telephone
  • email

Interactive Investor's phone support was great. They connected in under a minute and we got relevant answers.

The email support works well too. We got answers within 1 day and they were relevant.

We missed 24/7 availability and the live chat. You can contact them between 07:45 am - 17:30 pm GMT

Interactive Investor review - Customer Service

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Interactive Investor review
Education

4.5
Interactive Investor's educational content is well-designed and it is available for free. They provide demo accounts under the name "Research Account".
Pros Cons
Demo account None
Trading platform tutorial
Educational videos

At Interactive Investor you can learn in the following ways:

  • Demo account
  • General educational videos
  • Quality educational articles
  • Platform tutorial videos

We really liked that Interactive Investor publishes articles frequently about relevant topics in the investment world. Some of these are news, but many of them have an educational purpose as well. It is a plus that many of these articles are also available in a video format. 

Interactive Investor offers a demo account as well, named "Research Account". It is free of any charges.

Interactive Investor review - Education

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Interactive Investor review
Safety

Interactive Investor is regulated by FCA, a top-tier regulator, as such you are eligible for £85,000 of investor protection. Interactive Investor is a private company, not listed on any stock exchange.
Pros Cons
Majority of clients belong to a top-tier financial authority Does not hold a banking license
High level of investor protection Not listed on stock exchange

Is Interactive Investor regulated?

Yes, it is regulated by the Financial Conduct Authority (FCA).

Interactive Investor is based in the UK founded in 1995. It was incorporated in 2003 in its current format.

Is Interactive Investor safe?

To be certain, we highly advise that you check two facts:

  • how you are protected if something goes wrong
  • what the background of the broker is

How you are protected

Interactive Investor investor protection
Country of clients Protection amount Regulator Legal entity
All Clients £85,000 FCA Interactive Investor Services Ltd.

Background

Interactive Investor is a direct-to-investor investment service, with headquarters in the United Kingdom. It was incorporated in 2003 in its current form, and its ancestor company, Interactive Investor International was founded in 1995. The longer track record a broker has, the more proof we have that it has successfully survived previous financial crises.

Interactive Investor's majority is owned by the private equity firm J.C. Flowers & Co. It is a well-established player in the private equity field focused on the financial services sector. You can find out more about Interactive Investor's ownership and management on their website.

Being in operation for a long time, owned by a reputable private equity firm, and regulated by a top-tier regulator are all great signs for Interactive Investor's safety.

Nonetheless, financial information is not publicly available for Interactive Investor. This would add another layer to its safety. 

Find your safe broker

Interactive Investor review
Bottom line

Interactive Investor is one of the biggest UK brokers regulated by the top-tier FCA.

It has user-friendly and well-designed trading platforms. The deposit and withdrawal are easy and fast. Its customer service is great, you will get relevant answers within a short time.

It has some drawbacks though. The product offer covers only traditional products, like stock or funds and mostly on the UK market. The technical research tools are limited, and there is a monthly account fee.

As there is no minimum deposit and you can use great trading platforms, feel free to try Interactive Investor.

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