Summary

Recommended for forex traders looking for low fees and great research tools

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73% of retail CFD accounts lose money

Forex.com is a global FX and CFD broker established in 2001. Forex.com is the brand name of GAIN Capital, which is listed on the New York Stock Exchange. The company is regulated by several financial authorities, including the top-tier Financial Conduct Authority (FCA) in the UK or the US Commodity Futures Trading Commission (CFTC).

Forex.com is considered safe because it has a long track record, is regulated by top-tier financial authorities, and its parent company is listed on a stock exchange.

Disclaimer: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 73% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

Overall Rating
4.4
Fees
4.0
Account opening
4.4
Deposit and withdrawal
4.0
Trading platform
4.1
Markets and products
1.9
Research
4.3
Customer service
3.9
Education
4.5

Forex.com pros and cons

Forex.com provides everything you need for forex trading: low forex fees, many currency pairs, and lots of technical research tools.

At the same time, it lacks some popular asset classes, such as real stocks or bonds. Stock CFD fees are high, and the desktop trading platform is not user-friendly.

Pros Cons
Low forex fees Limited product portfolio
Great variety of currency pairs High stock CFD fees
Diverse technical research tools Non-user-friendly desktop platform
Forex.com main features and highlights
🗺️ Country of regulation UK, USA, Canada, Japan, Cayman Islands
💰 Trading fees class Low
💰 Inactivity fee charged Yes
💰 Withdrawal fee amount $0
💰 Minimum deposit $100
🕖 Time to open an account 1-3 days
💳 Deposit with credit/debit card Available
👛 Depositing with electronic wallet Available
💱 Number of base currencies supported 7
🎮 Demo account provided Yes
🛍️ Products offered Forex, CFD, Crypto
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73% of retail CFD accounts lose money

Author of this review

Ádám Nasli

Author of this review

Ádám is a motivated finance expert with over two years of experience in banking and investment, and a professional degree in this field. He's eager to help people find the best investment provider for them, and to make the investment sector as transparent as possible.

Ádám Nasli

Broker Expert

Ádám is a motivated finance expert with over two years of experience in banking and investment, and a professional degree in this field. He's eager to help people find the best investment provider for them, and to make the investment sector as transparent as possible.

Everything you find on BrokerChooser is based on reliable data and unbiased information. We combine our 10+ years finance experience with readers feedback. Read more about our methodology

Forex.com review
Fees

4.0
Forex.com has low fees for forex trades and stock index CFDs. On the other hand, stock CFD fees are high and there is an inactivity fee.
Pros Cons
Low forex fees Inactivity fee
No withdrawal fee High stock CFD fees
Low stock index CFD fees
Forex.com fees snapshot
Assets Fee level Fee terms
S&P 500 CFD Low The fees are built into the spread, 0.6 is the average spread cost during peak trading hours.
Europe 50 CFD Low The fees are built into the spread, 1.9 is the average spread cost during peak trading hours.
EURUSD Low The fees are built into the spread, 1.4 pips is the average spread cost during peak trading hours.
Inactivity fee Low £/$/€ 15 or JPY 1500 per month after one year of inactivity

How we ranked fees

We ranked Forex.com's fee levels as low, average or high based on how they compare to those of all reviewed brokers.

To get things rolling, let's go over some lingo related to broker fees. What you need to keep an eye on are trading fees, and non-trading fees.

In the sections below, you will find the most relevant fees of Forex.com for each asset class. For example, in the case of forex and stock index trading the most important fees are spreads, commissions and financing rates.

We also compared Forex.com's fees with those of two similar brokers we selected, Oanda and Interactive Brokers. This selection is based on objective factors such as products offered, client profile, fee structure, etc. See a more detailed rundown of Forex.com alternatives.

To have a clear overview of Forex.com, let's start with the trading fees.

Forex.com trading fees

Forex.com trading fees are low.

We know it's hard to compare trading fees for forex brokers. So how did we approach the problem of making their fees clear and comparable? We compare brokers by calculating all the fees of a typical trade for selected products.

We have chosen popular instruments in each asset class usually provided by the forex brokers:

  • Forex: EURUSD, GBPUSD, AUDUSD, EURCHF and EURGBP
  • Stock index CFDs: SPX and EUSTX50

A typical trade means buying a leveraged product, holding it for one week and then selling. For the volume, we chose a $20,000 position for forex and a $2,000 position for stock index and stock CFD transactions. The leverage we used was:

  • 30:1 for forex
  • 20:1 for stock index CFDs

These catch-all benchmark fees includes spreads, commissions and financing costs for all brokers. Let's see the verdict for Forex.com fees.

Forex fees

Forex.com forex fees are low, below those of its closest competitors.

Forex.com forex benchmark fees of a $20,000 30:1 long position held for one week
  Forex.com Oanda Interactive Brokers
EURUSD benchmark fee $12.6 $15.9 $17.9
GBPUSD benchmark fee $10.5 $11.9 $13.6
AUDUSD benchmark fee $12.0 $8.3 $12.0
EURCHF benchmark fee $4.9 $7.1 $7.1
EURGBP benchmark fee $9.9 $10.7 $13.0

CFD fees

Forex.com has generally average CFD trading fees.

Forex.com CFD fees for a $2,000 long position held for one week
  Forex.com Oanda Interactive Brokers
S&P 500 index CFD fee $1.9 $1.0 $3.6
Europe 50 index CFD fee $1.6 $0.9 $2.9
Apple CFD fee $18 - $3.5
Vodafone CFD fee $12.4 - $8.2

Stock index CFD fees are built into spreads, while stock CFD fees are charged via commission.

Forex.com stock CFD fee
Market Commission Minimum fee
US stocks $0.018 per share $10
UK stocks 0.08% of the trade value £10

Non-trading fees

Forex.com's non-trading fees are average overall. It doesn't charge withdrawal or account fees, but a $15 (or currency equivalent) monthly fee is levied after one year of inactivity.

Forex.com non-trading fees
  Forex.com Oanda Interactive Brokers
Account fee No No No
Inactivity fee Yes Yes Yes
Deposit fee $0 $0 $0
Withdrawal fee $0 $0 $0

Forex.com review
Account opening

4.4
Forex.com's account opening is seamless and fully digital, with a low minimum deposit. On the other hand, account verification takes ~2 business days, which is not the fastest on the market.
Pros Cons
Fully digital Relatively slow account verification
Low minimum deposit
User-friendly

Can you open an account?

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73% of retail CFD accounts lose money

Forex.com accepts customers from most countries, including the US. Notable exceptions include Hong Kong and New Zealand.

What is the minimum deposit at Forex.com?

The required Forex.com minimum deposit is $50This is a low amount as there are other brokers that require a minimum of $2,000 or more.

Account types

Forex.com provides three account types, which differ in their pricing structure and in the trading platforms available.

Forex.com account types
Account types Pricing Trading platforms
Forex.com account Higher spread and no commission Forex.com's own platforms
MetaTrader account Higher spread and no commission MT4
DMA account Lower spread and commission of $2 per lot per trade Forex.com's own platforms

When it comes to account ownership, Forex.com has additional options:

  • Individual - owned by an individual
  • Joint - owned by two or more individuals
  • Corporate - owned by a legal entity

How to open your account

Forex.com has a straightforward and fully digital account opening process. Online registration takes only 10-15 minutes. Our account was verified in 2 business days, which is a bit slower than at some other brokers.

It takes four steps to open a Forex.com account:

  1. Choose whether you want to use Forex.com's own trading platform or MetaTrader 4, a third-party trading platform.
  2. Fill in your personal and financial information.
  3. Answer a couple of questions relating to your financial knowledge and trading history.
  4. Verify your identity and residency. You can upload a national ID card, passport or driver's license to verify your identity. Utility bills and bank statements are accepted as proof of residency.

We ran into some problems during account verification. Forex.com rejected the uploaded proof of residency but did not tell us the reason. We think they should give more information when something goes wrong.

Forex.com review - Account opening

Forex.com review
Deposit and withdrawal

4.0
Forex.com provides multiple options for deposit and withdrawal, all free of charge. However, withdrawal is not possible with some credit cards.
Pros Cons
Credit/Debit card available Problem with credit card withdrawal
Free withdrawal
No deposit fee

Account base currencies

At Forex.com, you can choose from 7 base currencies: EUR, GBP, USD, AUD, CAD, CHF, JPY.

Base currencies at Forex.com vs similar brokers
  Forex.com Oanda Interactive Brokers
Number of base currencies 7 9 19

Why does this matter? For two reasons. If you fund your account in the same currency as your bank account or you trade assets in the same currency as your account base currency, you don't have to pay a conversion fee.

A convenient way to save on currency conversion fees is by opening a multi-currency bank account at a digital bank. Revolut or Transferwise both offer bank accounts in several currencies with great currency exchange rates as well as free or cheap international bank transfers. Opening an account only takes a few minutes on your phone.

Compare digital banks

Deposit fees and options

Forex.com charges no deposit fees. Besides bank transfer, you can use credit/debit cards and PayPal for deposit.

Forex.com deposit options
  Forex.com Oanda Interactive Brokers
Bank transfer Yes Yes Yes
Credit/Debit card Yes Yes No
Electronic wallets Yes Yes No

A bank transfer can take several business days, while payment with a credit/debit card is instant.You can only deposit money from accounts that are in your name.

Forex.com review - Deposit and withdrawal - Deposit

Forex.com withdrawal fees and options

Withdrawal at Forex.com is free of charge. Methods for withdrawal are the same as for deposits.

Forex.com withdrawal fees and options
  Forex.com Oanda Interactive Brokers
Bank Transfer Yes Yes Yes
Credit/Debit card Yes No No
Electronic wallets Yes No No
Withdrawal fee $0 $0 $0

How long does it take to withdraw money from Forex.com? Bank transfers can take 2-3 business days, while credit/debit card withdrawal can take longer, up to 5 business days.

When we tested withdrawal, it took several weeks because we had a problem with credit card withdrawal. The reason for the problem was that Forex.com can't send money to some MasterCard and Visa credit cards. Instead of credit cards, we had to withdraw via bank transfer, but before doing so, customer service had to add and approve our bank account. It would be great to know in advance which cards are accepted for withdrawal and which are not.

How do you withdraw money from Forex.com?

  • Log in to 'MyAccount'
  • Click on 'Funding' and then select 'Withdraw'
  • Fill in the required amount
  • Confirm your withdrawal

Compare to other brokers

Forex.com review
Web trading platform

4.3
Forex.com's web trading platform is user-friendly and extremely customizable, with lots of order types. On the negative side, there is no two-step login and we found some bugs.
Pros Cons
User-friendly No two-step (safer) login
Good customizability (for charts, workspace)
Good variety of order types
Forex.com platforms to choose from
Trading platform Score Available
Web 4.3 stars Yes
Mobile 4.3 stars Yes
Desktop 3.0 stars Yes

Forex.com has two web trading platforms, Web Trader and MetaTrader 4. We tested Web Trader because it is Forex.com's own platform, while MetaTrader 4 is provided by a third party.

Web Trader is available only in English.

Look and feel

Forex.com's web trading platform is user-friendly and looks great. 

It is extremely customizableYou can easily add, remove, or change the size and position of tabs to create your own unique trading platform. It also lets you pick between a light or dark theme and between "one-click" or "two-click" trading.

Forex.com review - Web trading platform

Login and security

Forex.com provides one-step login. Two-step authentication would be safer here.

Search functions

The web trading platform has good search functions. You can search by typing the name of the product you're looking for or browsing a categorized product list.

Forex.com review - Web trading platform - Search

Placing orders

You can use many order types, including some more sophisticated ones:

  • Market
  • Limit
  • Stop-loss
  • Trailing stop
  • One-cancels-the-other (OCO)

If you are not familiar with basic order types, read this overview.

There are also several order terms available:

  • Good till canceled (GTC)
  • Good till end of the day (GTD)
  • Good till time (GTT)
Forex.com review - Web trading platform - Order panel

Alerts and notifications

The alert function lets you know when an asset reaches a price target. You also get a notification when your orders get fulfilled. This is a push notification, available on both web and mobile platforms. You can easily set alerts and notifications.

Portfolio and fee reports

Forex.com has clear portfolio and fee reports. You can find these under the 'Reports' tab and download them in PDF, XLS, XML and CSV.

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73% of retail CFD accounts lose money

Forex.com review
Mobile trading platform

4.3
Forex.com's mobile trading platform looks nice and is easy to use. The search function is also great. However, there is no two-step login.
Pros Cons
User-friendly No two-step (safer) login
Good search function
Good variety of order types

Similarly to the web trading platform, Forex.com provides two mobile trading platforms: Forex.com's own, and MetaTrader 4's mobile trading platform. Both trading platforms are available on iOS and Android. In this review, we tested Forex.com's own trading platform on Android.

Look and feel

The Forex.com mobile trading platform is user-friendly and well designed. However, features were sometimes quite slow to load.

Forex.com review - Mobile trading platform

Login and security

Forex.com provides only one-step login.

You can't log in using biometric authentication. Offering this feature would make the login process more convenient.

Search functions

Search functions are good. You can search by typing the name of the asset you're looking for or browse product categories. 

Forex.com review - Mobile trading platform - Search

Placing orders

You can use the following order types:

  • Market
  • Limit
  • Stop
  • Stop trailing
  • OCO

However, we didn't find an option to set order time limits.

Forex.com review - Mobile trading platform - Order panel

Alerts and notifications

You can easily set price alerts on the Forex.com mobile platform.

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73% of retail CFD accounts lose money

Forex.com review
Desktop trading platform

3.0
Forex.com's desktop platform has the same functions as the web trading platform but lags behind in user-friendliness.
Pros Cons
Clear fee report Not user-friendly
Good customizability (for charts, workspace) No two-step (safer) login
Good variety of order types Poor design

Forex.com offers two desktop platforms, the Advanced Trading Platform and MetaTrader 4. Once again, we tested the Advanced Trading Platform as this is Forex.com's own platform, while MetaTrader 4 is a third-party platform.

Forex.com's desktop trading platform has the same functionality as the web trading platform. For example, you can use the same order types or price alerts.

On the downside, the desktop trading platform is less user-friendly and the design feels outdated. It was hard to navigate the platform and it felt too crammed with functions.

Forex.com review - Desktop trading platform

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73% of retail CFD accounts lose money

Forex.com review
Markets and products

1.9
At Forex.com, you can only trade with forex, CFDs and cryptos. Other asset classes, like real stocks or funds, are not available.

Forex.com is a forex broker, also offering some CFDs. To learn more about CFDs read our CFD trading tips.

Disclaimer: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 73% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

Forex.com provides a great number of currency pairs and cryptocurrencies. The stock index, ETF and commodity CFD selections are also great. The stock CFD lineup is relatively thin, though.

Forex.com product selection
  Forex.com Oanda Interactive Brokers
Currency pairs (#) 91 71 105
Stock index CFDs (#) 20 16 13
Stock CFDs (#) 270 - 7,100
ETF CFDs (#) 26 - -
Commodity CFDs (#) 21 31 -
Bond CFDs (#) - 6 -
Futures CFDs (#) - - -
Cryptos (#) 9 - 2

You can change the default leverage level of the products, which is great.

Changing the leverage manually is a very useful feature when you want to lower the risk of your trade. For example, instead of trading with 5:1 leverage, you can set it to 2:1 in the case of stock CFDs. Be careful with forex and CFD trading, since the preset leverage levels are high, putting you at a high risk of losing your money.

Forex.com review
Research

4.3
Forex.com has great and diverse research functions. It provides good charting tools, trading tips based on technical analysis, and high-quality market reports. On the other hand, it lacks fundamental data.
Pros Cons
Good interactive chart No fundamental data available
Trading ideas
High-quality market reports

You can find Forex.com's research tools on its trading platforms or on the website under 'Market Analysis'.

Forex.com provides trading ideas also through Autochartist but when testing, it did not load, could not be used.

Trading ideas

Forex.com also provides trading ideas based on technical analysis. You can find them on the platform if you click 'Trading Central'. 

Forex.com review - Research - Recommendations

Fundamental data

Forex.com doesn't provide fundamental data.

Charting

Forex.com has great charting tools. You can easily edit and save your charts. There are ~90 technical indicators and many editing tools, such as Fibonacci retracement or trendlines.

Forex.com review - Research - Charting

News feed

Forex.com has a news feed in the trading applications. 

Also provides an economic calendar, which lists upcoming macro events. When you select an event, you can view a short summary and check historical data.

You can also read market analysis written by Forex.com's research team. You can find these articles under the 'Market Analysis' tab. We liked how news articles can be filtered based on various criteria.

Forex.com review - Research - Market analysis

Compare research pros and cons

Forex.com review
Customer service

3.9
Forex.com has great customer service on the phone. Finding live chat is a bit tricky, but responses are relevant and fast. On the negative side, email support is slow and answers aren't always satisfactory.
Pros Cons
Live chat No 24/7 support
Great telephone support
24-hour support Sunday to Friday

You can contact Forex.com via:

  • telephone
  • live chat
  • email

We were really satisfied with Forex.com's phone support. They answered the phone instantly, and we got relevant answers.

If you prefer using live chat, click 'Chat'. It opens a chatbot, which can answer some basic questions, like "How can I deposit?" but seemed quite useable.  It's a bit more tricky if you want to talk to a real person. You have to type 'agent', after which the chatbot offers to connect you with a sales or support agent.

When contacting Forex.com via mail, we received an automatic reply that answering may take up to 4 days but eventually, we got relevant answers within a day. 

Forex.com's customer service is not fully 24/7, though it is available 24 hours a day from Sunday to Friday.

Forex.com review - Customer Service

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73% of retail CFD accounts lose money

Forex.com review
Education

4.5
Forex.com does a great job in education, offering many ways to learn.
Pros Cons
Demo account No webinars
Trading platform tutorial
Educational videos

At Forex.com you can learn in the following ways:

  • Demo account
  • Platform tutorial videos
  • General educational videos
  • Quality educational articles
  • Trading glossary
  • Trading knowledge quiz

We liked the quality and structuring of the videos. You can choose from different topics, like fundamental analysis or risk management.

The quiz and trading glossary are unique educational tools. We found them really fun and useful.

The only thing we missed was webinars, as they are the best platform for asking trading professionals directly.

Forex.com review - Education

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73% of retail CFD accounts lose money

Forex.com review
Safety

Forex.com is regulated by many financial authorities, including the top-tier FCA. Its parent company, GAIN Capital is listed on the New York Stock Exchange.
Pros Cons
Majority of clients belong to a top-tier financial authority None
High level of investor protection
Parent company listed on stock exchange

Is Forex.com regulated?

Yes, it is regulated by several financial authorities globally, such as the UK Financial Conduct Authority (FCA), or the US Commodity Futures Trading Commission (CFTC) and National Futures Association (NFA).

Is Forex.com safe?

To be certain, we highly advise that you check two facts:

  • how you are protected if something goes wrong
  • what the background of the broker is

How you are protected

Forex.com operates several subsidiaries worldwide; which of these will serve you depends on your residency. The investor protection amount you're eligible for depends on the country where the subsidiary serving you is located.

For example, if you are from the UK, you will sign up with GAIN Capital UK Ltd and will be eligible for investor protection of £85,000. GAIN Capital UK Ltd is regulated by the FCA, the UK regulator.

Not all investments are protected by SIPC. In general, SIPC covers notes, stocks, bonds, mutual funds and other investment company shares, and other registered securities. It does not cover instruments such as unregistered investment contracts, unregistered limited partnerships, fixed annuity contracts, currency, and interests in gold, silver, or other commodity futures contracts or commodity options.

Forex.com investor protection
Country of clients Protection amount Regulator Legal entity
EEA £85,000 Financial Conduct Authority (FCA) GAIN Capital UK Ltd.
USA No protection

Futures Commission Merchant (FCM)

Retail Foreign Exchange Dealer (RFED)

Commodity Futures Trading Commission (CFTC)

National Futures Association (NFA)

GAIN Capital Group LLC
Canada $1,000,000 Investment Industry Regulatory Organization of Canada (IIROC) GAIN Capital - FOREX.com Canada Limited
Japan No protection Japanese Financial Services Authority (FSA) Gain Capital Japan Co.
All other clients No protection Cayman Islands Monetary Authority (CIMA) GAIN Global Markets Inc.

Forex.com provides negative balance protection for clients belonging to GAIN Capital UK Ltd. for forex spot and CFD trading, but only for retail clients from the European Union. Professional and non-EU clients are not covered with any negative balance protection.

Background

Forex.com is a brand of GAIN Capital, a US-based investment company. This is important as a strong parent company lowers the chance that the company will go bust.

GAIN Capital is also listed on the New York Stock Exchange. It is a big plus for safety as Forex.com releases financial statements regularly and in a transparent manner.

Forex.com was established in 2001. The longer the track record of a broker, the more proof we have that it has successfully weathered previous financial crises.

Having a parent company listed on a stock exchange, providing financial statements, and being regulated by top-tier authorities are all great markers of Forex.com’s safety.

Find your safe broker

Forex.com review
Bottom line

Forex.com is a great forex and CFD broker regulated by several financial authorities, such as the UK FCA or the US CFTC.

On the positive side, it has low forex fees, many tradable currency pairs, and high-quality research tools.

It has some drawbacks though. Popular assets, like real stocks or bonds, are not provided. Stock CFD fees are quite high, and the desktop platform is not easy to use.

Since no withdrawal fee or inactivity fee kicks in until after one year, feel free to try Forex.com today.

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73% of retail CFD accounts lose money

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