Davy Select customer service

When you contact a broker, whether you are a beginner investor or an experienced trader, you’ll be looking for customer service that is fast and truly helpful. These qualities, in turn, will depend on the range of available channels and the relevance of their responses.

To be able to tell at a glance what you should expect from Davy Select’s customer service, we collected the following must-know information.

If you want to read our full review, including fees, deposit options and other platforms (like web and desktop) then skip to the Davy Select review.

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Customer service
4.0

Davy Select's phone and email support work well; we received quick and useful answers. However, there is no live chat or 24/7 availability.
Pros Cons
Phone support No live chat
Fast response time No 24/7 support
Relevant answers

You can contact Davy Select via:

  • phone
  • email

The overall quality of Davy Select's customer support was good. The response time of phone support was fast and we got relevant answers.

Queries via email yielded helpful replies, whereas the average response time was around one day.

On the negative side, there is no live chat support, and we also missed 24/7 availability, as Davy Select's customer support is only available on weekdays.

Davy Select review - Customer Service

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Check out our summary on Davy Select’s customer service compared with similar brokers, DEGIRO and Interactive Brokers.

Davy Select customer service vs. similar brokers
Davy Select DEGIRO Interactive Brokers
Irish stockbroker German-Dutch discount broker US discount broker
How fast was customer support when we tried? Fast OK OK
Quality of Customer service answers Good Good Good
Live chat available No No Yes
Phone available Yes Yes Yes
Email available Yes Yes Yes
24/7 availability No No No

Let's continue with a more detailed description of Davy Select’s customer service features.

Davy Select customer service
Available customer service channels at Davy Select

One of the most essential components of a well-functioning customer service is the number of channels through which you can reach out for help. Usually, the more communication platforms there are, the more likely it is that somebody will answer your questions in time.

You can get in touch with Davy Select in the following ways.

  • Phone
  • Email
  • Please note that Davy Select is not available 24/7, so keep that in mind before reaching out for help with an issue that needs an immediate response.

    Davy Select customer service
    Davy Select customer service quality

    We define the quality of a broker's customer service based on its response speed (e.g. if they answer the phone within a few minutes, it counts as quick, but if they make you wait a lot, that’s considered a poor response speed) and their response relevance (i.e. whether they provide a clear answer to your questions or an ambiguous one that needs further clarification).

    Response speed at Davy Select

    Phone

    On the phone, Davy Select is real quick. They’re at your disposal within a minute, so prepare your questions in advance.

    Email

    No worries! Davy Select will answer your email in a short amount of time, usually within a day.

    Response relevance at Davy Select

    Phone

    On the phone Davy Select provides all the necessary information in an easily comprehensible way, paying attention to your concerns and giving the right answers.

    Email

    You’re in the right place for further information. Via email, Davy Select provides you with all the necessary answers to your questions, getting back to you with a detailed and clear summary.

    Davy Select customer service
    Davy Select customer service bottomline

    Davy Select's customer service has several strong features but also a few that could be improved a bit. Therefore, we can say that Davy Select's performance is average when it comes to customer support. If you want to have a look at how other brokers similar to Davy Select measure up, check out our broker comparison tool here.

    Author of this article

    Gergely Korpos

    Author of this article

    Gergely is the co-founder and CPO of Brokerchooser. His aim is to make personal investing crystal clear for everybody. Gergely has 10 years of experience in the financial markets. He concluded thousands of trades as a commodity trader and equity portfolio manager.

    Gergely Korpos

    Co-founder, CPO

    Gergely is the co-founder and CPO of Brokerchooser. His aim is to make personal investing crystal clear for everybody. Gergely has 10 years of experience in the financial markets. He concluded thousands of trades as a commodity trader and equity portfolio manager.

    Everything you find on BrokerChooser is based on reliable data and unbiased information. We combine our 10+ years finance experience with readers feedback. Read more about our methodology

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