Davy Select customer service
When you contact a broker, whether you are a beginner investor or an experienced trader, you’ll be looking for customer service that is fast and truly helpful. These qualities, in turn, will depend on the range of available channels and the relevance of their responses.
To be able to tell at a glance what you should expect from Davy Select’s customer service, we collected the following must-know information.
If you want to read our full review, including fees, deposit options and other platforms (like web and desktop) then skip to the Davy Select review.
Customer service
Davy Select's phone and email support work well; we received quick and useful answers. However, there is no live chat or 24/7 availability.
| Pros | Cons |
|---|---|
|
• Phone support
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• No live chat
|
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• Fast response time
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• No 24/7 support
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• Relevant answers
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You can contact Davy Select via:
- phone
The overall quality of Davy Select's customer support was good. The response time of phone support was fast and we got relevant answers.
Queries via email yielded helpful replies, whereas the average response time was around one day.
On the negative side, there is no live chat support, and we also missed 24/7 availability, as Davy Select's customer support is only available on weekdays.
Check out our summary on Davy Select’s customer service compared with similar brokers, DEGIRO and Interactive Brokers.
| Davy Select | DEGIRO | Interactive Brokers | |
|---|---|---|---|
| Irish stockbroker | German-Dutch discount broker | International broker providing all asset classes | |
| How fast was customer support when we tried? | Fast | OK | OK |
| Quality of Customer service answers | Good | Good | Good |
| Live chat available | No | No | Yes |
| Phone available | Yes | Yes | Yes |
| Email available | Yes | Yes | Yes |
| 24/7 availability | No | Yes | No |
Let's continue with a more detailed description of Davy Select’s customer service features.
Davy Select customer service
Available customer service channels at Davy Select
One of the most essential components of a well-functioning customer service is the number of channels through which you can reach out for help. Usually, the more communication platforms there are, the more likely it is that somebody will answer your questions in time.
You can get in touch with Davy Select in the following ways.
Please note that Davy Select is not available 24/7, so keep that in mind before reaching out for help with an issue that needs an immediate response.
Davy Select customer service
Davy Select customer service quality
We define the quality of a broker's customer service based on its response speed (e.g. if they answer the phone within a few minutes, it counts as quick, but if they make you wait a lot, that’s considered a poor response speed) and their response relevance (i.e. whether they provide a clear answer to your questions or an ambiguous one that needs further clarification).
Response speed at Davy Select
Phone
On the phone, Davy Select is real quick. They’re at your disposal within a minute, so prepare your questions in advance.
No worries! Davy Select will answer your email in a short amount of time, usually within a day.
Response relevance at Davy Select
Phone
On the phone Davy Select provides all the necessary information in an easily comprehensible way, paying attention to your concerns and giving the right answers.
You’re in the right place for further information. Via email, Davy Select provides you with all the necessary answers to your questions, getting back to you with a detailed and clear summary.
Davy Select customer service
Davy Select customer service bottomline
Davy Select's customer service is exceptionally good across multiple dimensions, therefore you'll be in good hands when it comes to any broker-related questions. If you want to have a look at how other brokers similar to Davy Select compare in this regard, check out our broker comparison tool here.
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