City Index reliability
Whether a financial provider like City Index is reliable and legit is an important and very legitimate question one can have. After all you trust City Index with your investment money and savings. It is also a very common question, we get this asked a number of times.
One thing worth bearing in mind: all the brokers that you find on BrokerChooser are regulated by at least one top-tier authority. So in this basic sense City Index is of course legit. Additionally, there are other factors you can take into account when you check the reliability of City Index, e.g. if City Index is listed on any exchange, provide two-step login, disclose transparently its financial result, etc.
Here, we've collected and summarized the common questions on broker reliability, enabling you to decide for yourself whether you consider City Index reliable in your individual circumstances. We also compared City Index with two similar brokers.
|City Index||Forex.com||CMC Markets|
|Broker listed on stock exchange||Yes||Yes||Yes|
|Annual financial statements on website||Yes||Yes||Yes|
|Mobile two-step authentication||No||No||Yes|
|Broker ownership transparency||Yes||Yes||Yes|
|Broker management transparency||Yes||Yes||Yes|
|Broker is audited by the Big Four||No||No||Yes|
Disclaimer: 73% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you can afford to take the high risk of losing your money.
City Index reliability
Things always worth considering
When you assess a stock broker it's best to think through the following aspects:
- What authority or authorities regulate the broker? In other words who can you turn to if something goes south?
- Does it offer negative balance protection?
- How much protection do you have?
- For how long City Index has been in operation?
- Is it publicly traded itself?
- How transparent is it?
- How much do they protect your account from unauthorized access?
- What auditor audits the brokerage?
As you see there are a number of aspects above. But not all of them were created equal.
We think the most important feature is to be regulated by at least one trustworthy authority. With a CFD and forex broker, it's also a cardinal info whether the broker provides negative balance protection or not.
First and foremost, to gather a wider knowledge about one broker's reliability, you should check the regulators of it. For this purpose, we sum up below the most important things to know about regulators and how to interpret them for your individual case.
City Index is regulated in the following countries and provides the following investor protection:
|Country of regulation:||UK, Australia, Singapore|
|Investor protection amount:||£85,000 for clients under FCA, no investor protection for other clients|
The investor protection amount and the regulator might differ based on which entity you belong to.
For the avoidance of doubt, it is
- By and large your home country (i.e. your residence, not your passport) that will determine under which regulator you'll fall, should there be more than one regulator.
- In some cases you might choose between regulators, and that being said, we recommend you choosing the higher-tier regulator, e.g. FCA over CySEC.
Don't forget that regulators are not created equal. Investor protection can also vary from authority to authority. There are top-tier regulators whose excellence lies within their features such as the presence of segregated accounts, the range of protection tools or the investor protection amount itself. Check out a few of the top-tiers in the table below. Most brokers reviewed by BC fall below one of the following four regulators:
|FCA in the UK||Financial Services Compensation Scheme (FSCS) provides coverage up to £85,000.|
|SEC, FINRA in the US||Securities Investor Protection Corporation (SIPC) covers up to $500,000, including a $250,000 limit for cash.|
|BaFIN in Germany||€100,000 for cash, and €20,000 for securities.|
|ASIC in Australia||No investor protection.|
City Index is regulated by the top-tier UK regulator, the FCA or Financial Conduct Authority. FCA monitors which firms and individuals are able to enter the financial markets and supervises how firms work and stop those that don't meet their standards.
If a broker goes bankrupt, eligible customers would also be protected by the FSCS up to £85,000 per claimant per firm. For forex and CFD brokers you're also covered by negative account balance protection. A non-UK citizen is treated the same way as a UK resident in case something goes south.
There are some brokers that provide additional insurance because they have private insurance (e.g.: eToro through Lloyd's, among the US brokers Charles Schwab and Ally have similar setups), which means that you have an extra reliability net above the regulatory. It's worth checking it out when you're choosing your broker.
City Index reliability
Additional "nice to have" safety features
The subsequent bullet points are rather supplementary, “nice to have” features. Ticking them definitely adds to the reliability and legitimacy of an online broker, but not having them is not necessarily a big red flag.
City Index doesn't have a banking background, which is not crucial, but would make a better case for their reliability. The reason is that even if it's not required by law that a struggling broker must be saved by its parent bank, in most cases you can count on this happening.
Broker listed on stock exchange
City Index is listed on the following stock exchange: NASDAQ, which is a good sign for reliability.
Why is being listed on the stock market useful? For two reasons:
- Listed companies by and large have stringent reporting requirements
- If something really goes wrong with the broker, you'll be able to tell it from the (rapidly falling) share price of the broker in most cases. In this unlikely scenario, you'll have time to move your funds and securities to another broker.
Annual financial statements on website
While most of the people don't read financial statements, it's a promising sign for reliability that City Index publishes these regularly. Financial statements can be considered as financial reports, which generally contain information about a brokerage's income, profit and loss, retained earnings and cash flows.
Mobile two-step authentication
City Index doesn't provide two-step authentication when logging in, which is not so pleasing, since it might be easier for hackers to compromise clients' accounts.
Broker ownership transparency
Ownership structure of City Index is public, everyone can check the owners of the company on their website, which adds to their reliability scores.
Broker management transparency
City Index is transparent about their management structure, which means that anyone can see who is in charge of management issues at the brokerage.
Broker is audited by the Big Four
City Index is not audited by one of the so-called Big Four auditors (KPMG, PWC, Deloitte, EY), which is not necessarily an issue, however it would guarantee another layer of reliability.
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City Index reliability
Now that we have gone through the most frequent and - as we think - most important reliability aspects of City Index, we hope that you feel armed enough with information for your future decision. In case you're still unsure, use our broker finder and meet the best online broker that suits your needs.