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ARMO Broker Customer Service

Your expert
Gyula L.
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Tamás D.
Updated
2w ago
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ARMO Broker customer service

When you contact a broker, whether you are a beginner investor or an experienced trader, you’ll be looking for customer service that is fast and truly helpful. These qualities, in turn, will depend on the range of available channels and the relevance of their responses.

To be able to tell at a glance what you should expect from ARMO Broker’s customer service, we collected the following must-know information.

If you want to read our full review, including fees, deposit options and other platforms (like web and desktop) then skip to the ARMO Broker review.

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Check out our summary on ARMO Broker’s customer service compared with similar brokers, CapTrader and Brokerpoint.

ARMO Broker customer service vs. similar brokers
Global stockbroker Global broker providing all asset classes Global stockbroker
How fast was customer support when we tried?
Poor Great Poor
Quality of Customer service answers
Great Great Poor
Live chat available
No Yes No
Phone available
Yes Yes Yes
Email available
Yes Yes Yes
24/7 availability
No No No

Let's continue with a more detailed description of ARMO Broker’s customer service features.

BrokerChooser score
3.9 3.9 /5
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Available customer service channels at ARMO Broker

One of the most essential components of a well-functioning customer service is the number of channels through which you can reach out for help. Usually, the more communication platforms there are, the more likely it is that somebody will answer your questions in time.

You can get in touch with ARMO Broker in the following ways.

  • Phone
  • Email

Please note that ARMO Broker is not available 24/7, so keep that in mind before reaching out for help with an issue that needs an immediate response.

ARMO Broker customer service quality

We define the quality of a broker's customer service based on its response speed (e.g. if they answer the phone within a few minutes, it counts as quick, but if they make you wait a lot, that’s considered a poor response speed) and their response relevance (i.e. whether they provide a clear answer to your questions or an ambiguous one that needs further clarification).

Response speed at ARMO Broker

Phone

On the phone, ARMO Broker’s speed is somewhat mediocre. Sometimes they are fast, but sometimes you'll have to wait for 3-4 minutes, which is not bad but not very good either.

Email

No worries! ARMO Broker will answer your email in a short amount of time, usually within a day.

Response relevance at ARMO Broker

Phone

On the phone ARMO Broker provides all the necessary information in an easily comprehensible way, paying attention to your concerns and giving the right answers.

Email

You’re in the right place for further information. Via email, ARMO Broker provides you with all the necessary answers to your questions, getting back to you with a detailed and clear summary.

ARMO Broker customer service bottomline

Overall, ARMO Broker's customer service could be improved in multiple areas. To check out how similar brokers fare compared with ARMO Broker, use our broker comparison tool here.

Check out this short video for a behind-the-scenes peek into how our experts personally test and evaluate brokers.

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Author of this article

Gyula Lencsés, CFA
Gyula Lencsés, CFA

Gyula is a former analyst expert and Head of Content at BrokerChooser. With over a decade in finance, he led content creation at BrokerChooser and personally evaluated some of our 100+ listed brokers. He opened real-money accounts, executed transactions, and engaged with customer services, offering firsthand assessments. Prior to BrokerChooser, he managed mutual funds in wealth management, trading stocks, ETFs, bonds, commodities, forex, and derivatives. His goal: simplify the hunt for top brokers in a dynamic investment landscape.

Everything you find on BrokerChooser is based on reliable data and unbiased information. We combine our 10+ years finance experience with readers feedback. Read more about our methodology.

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